1. Job Purpose

To provide strategic commercial legal support to the MTN Mobile Money Limited (‘the Company’) and ensure the delivery of expert corporate governance and company secretarial services, in compliance with the Companies Act, Bank of Zambia requirements, international governance standards, and internal policies. To provide pragmatic, business focused legal advice on contracts, commercial engagements, product development, and vendor procurement. Oversee the contracting lifecycle, mitigate legal and regulatory risks, enable compliant monetization, and safeguard the company’s interests while ensuring a best in class customer and partner support. The role safeguards the organisation’s legal interests in commercial transactions and ensures that the Board and its Committees operate efficiently, transparently, and in line with statutory and governance obligations.

2. Key Responsibilities

2.1 Commercial Legal (Primary Focus)

i) Commercial and Transactional Support

a) Draft, review and negotiate commercial agreements including:

• Merchant and aggregator contracts
• Technology/platform licensing contracts
• API and digital services agreements
• Vendor and service-level agreements
• Partnership and collaboration agreements
• Data‑processing, data‑sharing and confidentiality agreements

b) Draft, review, negotiate, and finalize commercial agreements;

c) Provide commercial advisory on products and services to ensure compliance with payments, consumer protection, data privacy, competition, and e money regulations.

d) Act as a strategic business partner in developing and executing commercial strategy with forward looking legal and regulatory insights.

e) Create standard contract templates and commercial playbooks for standardized commercial operations.

f) Manage Contract Lifecycle Management (CLM), including the digital contract repository, approval matrices, e signatures, metadata, renewal alerts, and obligation tracking.

g) Maintain a centralised contracts register for all contracts reviewed/processed by the legal department

ii) Legal Advisory

a) Provide day‑to‑day legal support to commercial, operational, IT, payments, finance and product development teams.

b) Conduct legal risk evaluations for new products, services, and commercial initiatives, and recommend mitigation measures supporting speed to market delivery.

c) Assess legal risks in new products, system enhancements, integrations, partnerships, promotional campaigns and tariff changes.

d) Manage the company’s intellectual property (IP) portfolio, including trademarks, patents, and copyrights.

e) Proactively advise the business on legal and regulatory changes impacting operations.

f) Lead pre litigation negotiations and coordinate external counsel in managing commercial disputes.

g) Develop litigation and dispute resolution strategies to minimize financial and reputational risk and ensure optimisation of legal costs

h) Design alternative dispute resolution strategies for commercially favourable outcomes.

i) Maintain a litigation dashboard to track and oversee ongoing and potential litigation matters.

j) Maintain a legal opinions repository and legal‑risk register.

k) Render legal counsel on issues relating but not limited to:

• Contract law
• Consumer protection
• Payments and digital finance
• Data protection
• Intellectual property
• Competition and fair‑trading
• Labour law

l) Support legal due‑diligence for new partners, vendors, agents and key commercial counterparties.

2.2 Company Secretarial (Primary Focus)

i) Board and Committee Governance

a) Coordinate Board, Committee and Shareholder meetings, including preparation and circulation of the following in accordance with the governance SLA:

• Notices of meetings
• Board packs
• Agenda
• Minutes
• Resolutions

b) Advise the Board and Executive Management on governance best practices, fiduciary duties, conflicts of interest and disclosure requirements.

c) Facilitate director induction and ongoing governance training as required.

d) Support Board evaluations and governance audits.

e) Maintain accurate and secure corporate records and minutes.

f) Manage document control for corporate governance instruments (charters, mandates, policies).

g) Ensure confidentiality and security of Board and governance materials.

ii) Secretariat Support to Executive Management Committees

a) Serve as Secretariat for EXCO meetings, ensuring proper planning, documentation, and governance compliance for all EXCO meetings

b) Coordinate preparation, review and quality assurance of EXCO papers and ensure timely circulation of EXCO packs, agendas, minutes, resolutions and briefing notes.

c) Draft minutes and action‑tracker for all EXCO meeting and ensure timely circulation and closure of action items.

d) Advise EXCO members on procedural governance requirements, decision‑making rules and record‑keeping obligations.

e) Facilitate alignment between EXCO, Board Committees and Management Committees.

f) Ensure compliance with internal governance calendars and maintain all committee charters and terms of reference.

g) Track decisions, monitor escalations and ensure that matters arising are properly closed and escalated where necessary.

h) Provide legal and governance insights during committee discussions, ensuring decisions comply with internal policy and the regulatory framework.

3. Key Performance Indicators (KPIs)

a) Timely and accurate preparation of Board and Committee documentation.

b) Zero statutory filing breaches or penalties.

c) Quality and speed of contract turnaround time.

d) Reduction in contractual and governance risks.

e) Stakeholder satisfaction from Board, Executives and counterparties.

f) Efficient management of legal and secretarial processes.

4. Qualifications Experience

i. Grade twelve (12) Certificate with 5 credits or better including English and Mathematics;

ii. Bachelor of Laws (LLB); Advocate of the High Court of Zambia;

iii. Master’s Degree in Commercial or Corporate Law will be an added advantage;

iv. 5–8 years’ post admission experience in commercial legal practice and/or company secretarial work

v. Experience in mobile money, telecommunications, fintech, banking or payments

vi. A governance qualification (e.g., ICSA/CGI) is a strong advantage.

vii. Training and knowledge in commercial legal practice, litigation and corporate governance.

5. Technical Competencies

i. Strong knowledge of contract law, commercial transactions, intellectual property, data protection and consumer law.

ii. Proven understanding of corporate governance, statutory compliance and board administration.

iii. Ability to manage complex commercial negotiations.

iv. Excellent legal drafting and analytical skills.

v. Familiarity with digital finance, payments law and mobile money operations (advantageous).

6. Behavioural Competencies

a) High integrity and sound judgement.

b) Exceptional written and verbal communication skills.

c) Strong organisational, planning and multitasking capability.

d) Ability to handle sensitive information with discretion.

e) Proactive, detail‑oriented and solutions‑driven.

f) Ability to work flexible hours

g) Abili

• Draft, review and negotiate commercial agreements including: Merchant and aggregator contracts, Technology/platform licensing contracts, API and digital services agreements, Vendor and service-level agreements, Partnership and collaboration agreements, Data‑processing, data‑sharing and confidentiality agreements.
• Draft, review, negotiate, and finalize commercial agreements.
• Provide commercial advisory on products and services to ensure compliance with payments, consumer protection, data privacy, competition, and e money regulations.
• Act as a strategic business partner in developing and executing commercial strategy with forward looking legal and regulatory insights.
• Create standard contract templates and commercial playbooks for standardized commercial operations.
• Manage Contract Lifecycle Management (CLM), including the digital contract repository, approval matrices, e signatures, metadata, renewal alerts, and obligation tracking.
• Maintain a centralised contracts register for all contracts reviewed/processed by the legal department.
• Provide day‑to‑day legal support to commercial, operational, IT, payments, finance and product development teams.
• Conduct legal risk evaluations for new products, services, and commercial initiatives, and recommend mitigation measures supporting speed to market delivery.
• Assess legal risks in new products, system enhancements, integrations, partnerships, promotional campaigns and tariff changes.
• Manage the company’s intellectual property (IP) portfolio, including trademarks, patents, and copyrights.
• Proactively advise the business on legal and regulatory changes impacting operations.
• Lead pre litigation negotiations and coordinate external counsel in managing commercial disputes.
• Develop litigation and dispute resolution strategies to minimize financial and reputational risk and ensure optimisation of legal costs.
• Design alternative dispute resolution strategies for commercially favourable outcomes.
• Maintain a litigation dashboard to track and oversee ongoing and potential litigation matters.
• Maintain a legal opinions repository and legal‑risk register.
• Render legal counsel on issues relating but not limited to: Contract law, Consumer protection, Payments and digital finance, Data protection, Intellectual property, Competition and fair‑trading, Labour law.
• Support legal due‑diligence for new partners, vendors, agents and key commercial counterparties.
• Coordinate Board, Committee and Shareholder meetings, including preparation and circulation of: Notices of meetings, Board packs, Agenda, Minutes, Resolutions.
• Advise the Board and Executive Management on governance best practices, fiduciary duties, conflicts of interest and disclosure requirements.
• Facilitate director induction and ongoing governance training as required.
• Support Board evaluations and governance audits.
• Maintain accurate and secure corporate records and minutes.
• Manage document control for corporate governance instruments (charters, mandates, policies).
• Ensure confidentiality and security of Board and governance materials.
• Serve as Secretariat for EXCO meetings, ensuring proper planning, documentation, and governance compliance for all EXCO meetings.
• Coordinate preparation, review and quality assurance of EXCO papers and ensure timely circulation of EXCO packs, agendas, minutes, resolutions and briefing notes.
• Draft minutes and action‑tracker for all EXCO meeting and ensure timely circulation and closure of action items.
• Advise EXCO members on procedural governance requirements, decision‑making rules and record‑keeping obligations.
• Facilitate alignment between EXCO, Board Committees and Management Committees.
• Ensure compliance with internal governance calendars and maintain all committee charters and terms of reference.
• Track decisions, monitor escalations and ensure that matters arising are properly closed and escalated where necessary.
• Provide legal and governance insights during committee discussions, ensuring decisions comply with internal policy and the regulatory framework.

• Strong knowledge of contract law, commercial transactions, intellectual property, data protection and consumer law.
• Proven understanding of corporate governance, statutory compliance and board administration.
• Ability to manage complex commercial negotiations.
• Excellent legal drafting and analytical skills.
• Familiarity with digital finance, payments law and mobile money operations (advantageous).
• High integrity and sound judgement.
• Exceptional written and verbal communication skills.
• Strong organisational, planning and multitasking capability.
• Ability to handle sensitive information with discretion.
• Proactive, detail‑oriented and solutions‑driven.
• Ability to work flexible hours.

• Grade twelve (12) Certificate with 5 credits or better including English and Mathematics.
• Bachelor of Laws (LLB); Advocate of the High Court of Zambia.
• Master’s Degree in Commercial or Corporate Law will be an added advantage.
• 5–8 years’ post admission experience in commercial legal practice and/or company secretarial work.
• Experience in mobile money, telecommunications, fintech, banking or payments.
• A governance qualification (e.g., ICSA/CGI) is a strong advantage.
• Training and knowledge in commercial legal practice, litigation and corporate governance.