About Zambia National Commercial Bank Plc

Zanaco is a leading financial institution committed to excellence in banking and finance. This full-time role is based in Lusaka and falls under the Banking & Finance category, offering a dynamic work environment focused on regulatory compliance and risk management.

Role Overview – Monitoring Regulatory Compliance Jobs in Lusaka

The Senior Specialist will oversee the day-to-day delivery of risk-based compliance monitoring activities, working under the Monitoring and Regulatory Compliance Head. This role demands a seasoned professional with deep knowledge of banking regulations, risk management, and compliance best practices. As a leader, you will supervise the monitoring team, validate corrective actions, and act as a key liaison for internal stakeholders and regulatory bodies.

Key Responsibilities

• Develop and secure approval for the annual risk-based compliance monitoring plan, coordinating with other assurance providers.
• Supervise the monitoring team to ensure effective execution of compliance plans.
• Lead compliance reviews and breach assessments, escalating significant findings appropriately.
• Monitor compliance with data protection, cybersecurity, IT governance, customer protection, and coordinate AML/CFT and KYC coverage.
• Track and validate corrective actions, escalating unresolved issues to senior management.
• Maintain and enhance monitoring methodologies, translating regulatory requirements into actionable testing procedures.
• Assess policy alignment with regulations and recommend amendments to policy owners.
• Ensure quality assurance of sampling, testing, and reporting before submission to senior management.
• Lead compliance training initiatives, including needs assessment, delivery coordination, and effectiveness tracking.
• Support governance activities by preparing reports and presentations for the Board and Risk Oversight Committee.
• Coordinate compliance risk assessments to identify and evaluate risks effectively.
• Prepare timely compliance reports and support regulatory engagements by coordinating documentation and responses.
• Provide business-user support for compliance applications and coordinate data quality assurance.

Qualifications and Experience

• Full Grade 12 Certificate with at least 5 credits including English and Mathematics.
• A degree in Business, Banking, Finance, Economics, Law, or a related field; or equivalent professional qualification such as ACCA, CIMA, or ZICA.
• Minimum of 5 years’ experience in Compliance, Audit, Risk Management, or governance operations.

Core Competencies

• Strong verbal, written, and interpersonal communication skills.
• Ability to work effectively in a team-oriented, multitasking environment.
• High attention to detail with a strong drive for results.
• Proficiency in monitoring, report writing, presentation, research, and analytical skills.
• Experience in compliance training and fraud reporting.
• Excellent customer service orientation.

Note

Only shortlisted applicants will be contacted. Zanaco is an equal opportunity employer and encourages qualified women to apply.

• Develop and secure approval for the annual risk-based compliance monitoring plan, coordinating with other assurance providers.
• Supervise the monitoring team to ensure effective execution of compliance plans.
• Lead compliance reviews and breach assessments, escalating significant findings appropriately.
• Monitor compliance with data protection, cybersecurity, IT governance, customer protection, and coordinate AML/CFT and KYC coverage.
• Track and validate corrective actions, escalating unresolved issues to senior management.
• Maintain and enhance monitoring methodologies, translating regulatory requirements into actionable testing procedures.
• Assess policy alignment with regulations and recommend amendments to policy owners.
• Ensure quality assurance of sampling, testing, and reporting before submission to senior management.
• Lead compliance training initiatives, including needs assessment, delivery coordination, and effectiveness tracking.
• Support governance activities by preparing reports and presentations for the Board and Risk Oversight Committee.
• Coordinate compliance risk assessments to identify and evaluate risks effectively.
• Prepare timely compliance reports and support regulatory engagements by coordinating documentation and responses.
• Provide business-user support for compliance applications and coordinate data quality assurance.

• Strong verbal, written, and interpersonal communication skills.
• Ability to work effectively in a team-oriented, multitasking environment.
• High attention to detail with a strong drive for results.
• Proficiency in monitoring, report writing, presentation, research, and analytical skills.
• Experience in compliance training and fraud reporting.
• Excellent customer service orientation.

• Full Grade 12 Certificate with at least 5 credits including English and Mathematics.
• A degree in Business, Banking, Finance, Economics, Law, or a related field; or equivalent professional qualification such as ACCA, CIMA, or ZICA.
• Minimum of 5 years’ experience in Compliance, Audit, Risk Management, or governance operations.