About the Role

Looking for a detail-oriented Operations Administrator to support smooth day-to-day running of the workshop — acting as the link between production, procurement, sales, and management. The goal is to ensure jobs are tracked, materials are accounted for, paperwork is done, and deadlines are met.

Key Responsibilities

1. Production Administration & Job Tracking

Raise and track job cards/work orders for production, repairs, and upholstery

Maintain production schedules and update progress with the Workshop Manager

Record daily output, downtime, rework, and completion status per job

Coordinate delivery and installation schedules with Sales/Logistics

2. Materials & Inventory Control

Raise material requisitions for timber, boards, hardware, upholstery, adhesives, finishes

Maintain stock records and do regular cycle counts in the workshop store

Receive goods, check GRNs, and report shortages/damages

Monitor material usage vs. job costing to help reduce waste

3. Documentation & Reporting

Prepare delivery notes and job completion reports

Maintain customer files, technical drawings, cut lists, and specifications

Compile weekly production reports, material usage reports, and KPI dashboards for management

File and archive all workshop records

4. Client & Team Coordination

First point of contact for workshop-related queries from Sales and Clients

Communicate job status updates, lead times, and delays to relevant teams

Support the Workshop Manager with staff attendance, leave records, and timesheets

5. Quality, Safety & Compliance

Ensure all paperwork follows quality procedures

Maintain records for equipment maintenance and safety checks

Enforce documentation for PPE issuance and incident reporting

Requirements

Diploma/Certificate in Business Administration, Supply Chain, or related field (trade background in carpentry is an advantage)

2–3 years in a workshop, factory, or manufacturing admin role; furniture/wood industry experience preferred

Proficient in MS Excel, Word, and inventory systems; ERP experience a plus

Ability to read basic drawings, cut lists, and BOQs

Good numeracy for costing and stock reconciliation

Soft skills: highly organised, good communicator, problem-solver, able to work under pressure and meet deadlines

• Raise and track job cards/work orders for production, repairs, and upholstery
• Maintain production schedules and update progress with the Workshop Manager
• Record daily output, downtime, rework, and completion status per job
• Coordinate delivery and installation schedules with Sales/Logistics
• Raise material requisitions for timber, boards, hardware, upholstery, adhesives, finishes
• Maintain stock records and do regular cycle counts in the workshop store
• Receive goods, check GRNs, and report shortages/damages
• Monitor material usage vs. job costing to help reduce waste
• Prepare delivery notes and job completion reports
• Maintain customer files, technical drawings, cut lists, and specifications
• Compile weekly production reports, material usage reports, and KPI dashboards for management
• File and archive all workshop records
• First point of contact for workshop-related queries from Sales and Clients
• Communicate job status updates, lead times, and delays to relevant teams
• Support the Workshop Manager with staff attendance, leave records, and timesheets
• Ensure all paperwork follows quality procedures
• Maintain records for equipment maintenance and safety checks
• Enforce documentation for PPE issuance and incident reporting

• MS Excel
• MS Word
• Inventory systems
• Basic drawing interpretation
• Cut list interpretation
• BOQ interpretation
• Numeracy for costing
• Stock reconciliation
• Organization
• Communication
• Problem-solving
• Ability to work under pressure
• Ability to meet deadlines

• Diploma/Certificate in Business Administration, Supply Chain, or related field
• Trade background in carpentry is an advantage