Background

At FranklinCovey, we don’t just sell performance; we enable greatness in people and organizations everywhere. As a global leader in organizational performance improvement, we help companies achieve results that require a change in human behavior. From The 7 Habits of Highly Effective People to pipeline-driving leadership programs, our solutions shape the future of business globally.

The Role

We are looking for a high-energy, articulate, and persuasive Outbound Sales Representative. Your primary mission will be to fill the seats of our premium Public Programs and maximize attendance at our strategic marketing events.

This is a hunter role. You will be the voice of FranklinCovey Zambia, reaching out to HR directors, C-level executives, and learning & development managers across the region to help them identify skill gaps and match them with our world-class offerings.

• Direct Outbound Prospecting: Conduct daily cold calls, warm follow-ups, and email outreach to corporate decision-makers, HR professionals, and past participants.
• Campaign Execution: Drive ticket sales for upcoming FranklinCovey public workshops, webinars, and high-profile marketing events.
• Lead Nurturing: Qualify inbound inquiries from marketing campaigns and rapidly convert them into paid event attendees or program delegates.
• Relationship Management: Maintain an organized pipeline in our CRM, ensuring accurate tracking of touchpoints, follow-ups, and conversions.
• Value-Based Selling: Move beyond "ticket selling" to understand a client's business pain points and position FranklinCovey programs as the ultimate solution.

• Exceptional verbal and written communication skills.
• Professional, polished, and confident demeanor when speaking to senior executives.
• Resilience and drive.
• Tech Savviness (CRMs, LinkedIn Sales Navigator, basic digital tools).

• Minimum of 2–3 years of proven experience in outbound sales, B2B a plus.
• A passion for personal development and professional growth.