Background information about the job or company (e.g., role context, company overview)

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1000 enthusiastic employees.

Summary

To be based at the BIA headoffice in Kitwe, Zambia.

Ensure the operational management and end-to-end follow-up of foreign and local purchase orders (procurement and expediting) for the assigned entity, from order creation to final receipt, including customs clearance. Manage operational relationships with suppliers and logistics service providers to guarantee on-time deliveries, aligned with customer priorities and in compliance with group procedures.

Responsibilities or duties

What will be your responsibilities?

• Integrated Order Management: Perform daily operational follow-up of OEM and non-OEM orders and handle discrepancies.
• Order Follow-Up and Delivery: Proactively follow orders with suppliers and freight forwarders to ensure timely delivery. Update ETA in SAP and communicate changes to requestors.
• Local Purchasing: Identify, select, and evaluate local suppliers. Issue local purchase orders and negotiate the best conditions to achieve savings.
• Customs & Logistics: Execute daily customs activities (warehouse bonds, bonded warehouse movements, import/export customs clearance) according to the subsidiary's national regulations. Coordinate shipments to customer sites.
• Supplier Relationship: Manage operational relationships with suppliers and logistics providers. Immediately notify them of issues (shortage, damage) and drive resolution.
• Administration & Archiving: Enter and monitor import cost data. Verify supplier and logistics provider invoices before submission to Finance. Maintain complete and accurate file archiving.
• Compliance: Strictly apply procurement and purchasing procedures and policies.

Qualifications or requirements (e.g., education, skills)

Who are we looking for?

• Bachelor Degree in Logistics, Procurement, International Trade, or a related field.
• Good understanding of procurement and expediting prceses (PR, Po, Recieving, delivery follow -up )
• Good understanding of Incoterms and their operational implications
• Basic knowledge of logistics cost components (Local transport, customs fees, warehousing, etc.)
• Proficiency with order and shipment tracking tools (dashboards, Excel trackers, supplier / carrier portals.)
• Good Excel level
• Basic knowledge of local customs regulations and import / export
• Ability to execute processes with accuracy: PO creation and follow-up, supplier/forwarder chasing, document verification (delivery notes, invoices,customs documents), physical and administrative receipt, KPI monitoring, and escalation of anomalies (delays, discrepancies, disputes)
• Language : English
• IT : ERP + MS Office
• Strong analytical and problem-solving skills
• Excellent organizational and priority management skills
• Rigour and accuracy
• Spirit of initiative
• Excellent time management skills with a proven ability to meet deadlines
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills

What's in it for you?

• A permanent contract
• A competitive salary and an interesting package of extra-legal benefits
• A human sized company with international dimension, encouraging autonomy and team spirit
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
• Benefit from a challenging career opportunity with an extensive training program
• In this challenging job you get the possibility to take initiative and further develop the function

• Perform daily operational follow-up of OEM and non-OEM orders and handle discrepancies.
• Proactively follow orders with suppliers and freight forwarders to ensure timely delivery. Update ETA in SAP and communicate changes to requestors.
• Identify, select, and evaluate local suppliers. Issue local purchase orders and negotiate the best conditions to achieve savings.
• Execute daily customs activities (warehouse bonds, bonded warehouse movements, import/export customs clearance) according to the subsidiary's national regulations. Coordinate shipments to customer sites.
• Manage operational relationships with suppliers and logistics providers. Immediately notify them of issues (shortage, damage) and drive resolution.
• Enter and monitor import cost data. Verify supplier and logistics provider invoices before submission to Finance. Maintain complete and accurate file archiving.
• Strictly apply procurement and purchasing procedures and policies.

• Good understanding of procurement and expediting prceses (PR, Po, Recieving, delivery follow -up )
• Good understanding of Incoterms and their operational implications
• Basic knowledge of logistics cost components (Local transport, customs fees, warehousing, etc.)
• Proficiency with order and shipment tracking tools (dashboards, Excel trackers, supplier / carrier portals.)
• Good Excel level
• Basic knowledge of local customs regulations and import / export
• Ability to execute processes with accuracy: PO creation and follow-up, supplier/forwarder chasing, document verification (delivery notes, invoices,customs documents), physical and administrative receipt, KPI monitoring, and escalation of anomalies (delays, discrepancies, disputes)
• English language proficiency
• ERP + MS Office proficiency
• Strong analytical and problem-solving skills
• Excellent organizational and priority management skills
• Rigour and accuracy
• Spirit of initiative
• Excellent time management skills with a proven ability to meet deadlines
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills

• Bachelor Degree in Logistics, Procurement, International Trade, or a related field.