About the job

Twyford International is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently Twyford is the world’s biggest ceramic company and clean coal gasification system supplier. With 26 years continuous development, devoting on “limitless innovation and pursuit of better forever”, KEDA has been the leading representative in the ceramic industry in the world.

Twyford International is currently looking to recruit for a qualified Product Specialist to assist the Zambian ceramics factory in developing new products, through market information collection and sales summaries, better assist the factory in successfullylaunching new products, creating blockbuster products, and achieving the various targets of the product department.

Key Responsibilities

• Communicate with the factory and product manager
• Finish the Product Work given by the Product manager and reminding the factory to make delivery to the clients.
• Finish the new design survey reports as well as the new design samples
• Organize foreign product meetings every week, and report weekly work through emails
• Feedback from customers of new products, and follow-up changes in what customer needs
• Weekly feedback on the listing of new competing products and changes in competing products
• Weekly product updates of importers
• Visit the market twice per week and understand the needs of customers in the market, and create product designs.
• Follow up the development of new product-From product design research-factory product proofing-physical research-research report output collects demand-factory.
• Production scheduling-physical map notification sales and customers-follow up new product sampling and sales in the market-customer feedback
• Finish weekly report and monthly report on time, Send emails to product manager, sales team and market team.

Required Experience

• University degree in a related course
• Above 1 year in product designing experience and have professional knowledge of tiles
• Fluent in spoken and written English
• Familiar with the photoshop, word, excel and PowerPoint
• Team player, Good communication skills, Able to work effectively under minimum or no supervision, Good problem solving skills
• Excellent in Word, Excel , PowerPoint and Photoshop
• Good communication and team coordination

NB: Candidates with FMCG Experience are highly encouraged to apply

• Communicate with the factory and product manager
• Finish the Product Work given by the Product manager and reminding the factory to make delivery to the clients.
• Finish the new design survey reports as well as the new design samples
• Organize foreign product meetings every week, and report weekly work through emails
• Feedback from customers of new products, and follow-up changes in what customer needs
• Weekly feedback on the listing of new competing products and changes in competing products
• Weekly product updates of importers
• Visit the market twice per week and understand the needs of customers in the market, and create product designs.
• Follow up the development of new product-From product design research-factory product proofing-physical research-research report output collects demand-factory.
• Production scheduling-physical map notification sales and customers-follow up new product sampling and sales in the market-customer feedback
• Finish weekly report and monthly report on time, Send emails to product manager, sales team and market team.

• Fluent in spoken and written English
• Familiar with the photoshop, word, excel and PowerPoint
• Excellent in Word, Excel , PowerPoint and Photoshop
• Good communication skills
• Good problem solving skills
• Good communication and team coordination
• Able to work effectively under minimum or no supervision
• Team player

• University degree in a related course
• Above 1 year in product designing experience and have professional knowledge of tiles
• Candidates with FMCG Experience are highly encouraged to apply