About the job

Company Description

VINNID INNOVATIONS LIMITED, established in 2003, is an active member of the Hotel and Catering Association of Zambia and focuses on comprehensive hospitality and event management services. The company provides catering and hospitality solutions for state-sponsored, corporate, private, and family functions. VINNID INNOVATIONS LIMITED tailors menus and services to match diverse client styles, tastes, and requirements, aiming to deliver full satisfaction and strong value for money. With committed human resources, equipment, and financial capacity, the company is expanding toward being a one-stop provider for group management events and unmatched catering services. Its philosophy centers on world-class service and consistently exceeding client expectations.

Role Description

The Production Manager is responsible for overseeing day-to-day food production and service operations for events and hospitality functions. This full-time, on-site role, based in Lusaka Province, Zambia, includes planning menus with the culinary team, scheduling production, and ensuring quality, consistency, and timely delivery of all food and beverage items. The Production Manager coordinates kitchen and service staff, monitors inventory and procurement of ingredients and supplies, and ensures adherence to food safety, hygiene, and regulatory standards. The role involves working closely with event coordinators and clients to align production plans with event requirements, managing production budgets and cost controls, and resolving operational issues in real time. The Production Manager also trains and mentors staff, implements process improvements, and supports the company’s goal of delivering world-class hospitality services.

Qualifications

• Strong production and operations management skills, including planning, scheduling, and overseeing daily food and beverage preparation.
• Experience in hospitality or catering environments, with familiarity in event-based service delivery and client-focused service standards.
• Knowledge of food safety, hygiene regulations, and quality control practices within commercial kitchens or catering operations.
• Proficiency in inventory management, procurement processes, and basic cost control or budgeting for production activities.
• Effective leadership and people management skills, including team supervision, training, and performance oversight.
• Clear written and verbal communication skills, with the ability to coordinate with internal teams and external clients.
• Ability to work on-site in Lusaka Province, Zambia, with flexibility to support events during evenings, weekends, or holidays as needed.
• Diploma or degree in Hospitality Management, Catering, Food Production, Business Administration, or a related field is preferred.
• Prior experience in a Production Manager or similar supervisory role in catering, hotels, or event management is an advantage.
• Strong problem-solving skills, attention to detail, and a commitment to delivering reliable, high-quality service.

• Overseeing day-to-day food production and service operations for events and hospitality functions.
• Planning menus with the culinary team.
• Scheduling production.
• Ensuring quality, consistency, and timely delivery of all food and beverage items.
• Coordinating kitchen and service staff.
• Monitoring inventory and procurement of ingredients and supplies.
• Ensuring adherence to food safety, hygiene, and regulatory standards.
• Working closely with event coordinators and clients to align production plans with event requirements.
• Managing production budgets and cost controls.
• Resolving operational issues in real time.
• Training and mentoring staff.
• Implementing process improvements.
• Supporting the company’s goal of delivering world-class hospitality services.

• Production and operations management skills
• Planning
• Scheduling
• Overseeing daily food and beverage preparation
• Hospitality or catering environments experience
• Event-based service delivery
• Client-focused service standards
• Food safety knowledge
• Hygiene regulations knowledge
• Quality control practices
• Inventory management
• Procurement processes
• Cost control or budgeting for production activities
• Leadership and people management skills
• Team supervision
• Training
• Performance oversight
• Written and verbal communication skills
• Coordination with internal teams and external clients
• Problem-solving skills
• Attention to detail
• Commitment to delivering reliable, high-quality service

• Diploma or degree in Hospitality Management, Catering, Food Production, Business Administration, or a related field is preferred.
• Prior experience in a Production Manager or similar supervisory role in catering, hotels, or event management is an advantage.