Background

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Job Summary

The role is responsible for ensuring strategic change initiatives and project investments deliver measurable business value aligned to the bank’s strategic objectives through effective benefits realization governance.

• Establish and oversee benefits realization frameworks across the project portfolio.
• Embed financial discipline, performance tracking, and value optimization throughout the project lifecycle.
• Ensure benefits are clearly defined, measurable, and aligned to approved business cases.
• Monitor and track realization of benefits during delivery and post-implementation phases.
• Collaborate closely with business, finance, digital and technology, and programme delivery teams to drive accountability for value delivery.
• Support sustained realization of benefits beyond project closure through structured governance and reporting.

Job Description

Accountability: Driving Business Direction, Benefits & Financial Management: 35%

Outputs:

• Translate strategic objectives into measurable project and programme benefits aligned to business and regulatory priorities.
• Establish and maintain benefits realization frameworks, standards, and governance across the project portfolio.
• Provide financial oversight of project value cases, including cost-benefit analysis, ROI tracking, and value realization reporting.
• Challenge and validate business cases to ensure financial viability, benefit measurability, and strategic alignment.
• Partner with Finance to track financial performance against approved investment cases and forecast benefit realization.
• Support portfolio prioritization by providing value-based insights and investment trade-off analysis.
• Ensure regulatory and transformation initiatives demonstrate quantifiable business outcomes and sustainability of benefits.
• Prepare executive and SteerCo reporting on benefits performance, risks to value realization, and corrective actions
• From time to time engage Country Management Committee (CMC) with Director, Digital and Technology Transformation and/or Head of Projects and Transformation on benefits realisation management to present a compelling case based on both financial and non-financial benefits to make compelling case for appropriate decision making to drive bottom-line impact.

Accountability: Performance Planning and Benefits Management: 35%

Outputs:

• Define benefit Key Performance Indicators (KPIs), baselines, and measurement methodologies during project initiation.
• Monitor benefits realization throughout delivery and post-implementation phases to ensure sustained value.
• Develop benefits tracking dashboards and reporting mechanisms across programmes and projects.
• Identify realization risks and implement mitigation strategies to protect expected outcomes.
• Facilitate benefits planning workshops with business owners and project sponsors.
• Ensure accountability by assigning benefit owners within business units and tracking ownership commitments.
• Conduct post-implementation reviews to validate realized benefits versus approved business cases.
• Embed continuous improvement practices to enhance benefits realization maturity within the organization.

Accountability: Leadership and Teamwork: 20%

Outputs:

• Collaborate effectively with programme managers, project managers, finance teams, and business stakeholders.
• Provide guidance and coaching to project teams on benefits management practices and value-driven delivery.
• Foster a culture of accountability, collaboration, and results-oriented performance within the projects function.
• Contribute to knowledge sharing, process improvement, and capability development within the Project Management Office (PMO)/projects department.
• Maintain continuous professional development aligned with project governance, financial management, and banking industry practices.

Accountability: Risk and Control: 10%

Outputs:

• Ensure benefits realization practices align with enterprise risk management and internal control frameworks.
• Identify financial, operational, and delivery risks that may impact realization of expected project benefits.
• Work with Risk, Compliance, and Internal Audit teams to ensure regulatory and governance requirements are embedded within project value tracking.
• Validate that benefit assumptions and financial projections are realistic, auditable, and supported by appropriate controls.
• Monitor benefit leakage risks and escalate deviations through established governance forums.
• Support audit reviews by providing traceability between approved business cases, delivery outcomes, and realized benefits.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

• Establish and oversee benefits realization frameworks across the project portfolio.
• Embed financial discipline, performance tracking, and value optimization throughout the project lifecycle.
• Ensure benefits are clearly defined, measurable, and aligned to approved business cases.
• Monitor and track realization of benefits during delivery and post-implementation phases.
• Collaborate closely with business, finance, digital and technology, and programme delivery teams to drive accountability for value delivery.
• Support sustained realization of benefits beyond project closure through structured governance and reporting.
• Translate strategic objectives into measurable project and programme benefits aligned to business and regulatory priorities.
• Establish and maintain benefits realization frameworks, standards, and governance across the project portfolio.
• Provide financial oversight of project value cases, including cost-benefit analysis, ROI tracking, and value realization reporting.
• Challenge and validate business cases to ensure financial viability, benefit measurability, and strategic alignment.
• Partner with Finance to track financial performance against approved investment cases and forecast benefit realization.
• Support portfolio prioritization by providing value-based insights and investment trade-off analysis.
• Ensure regulatory and transformation initiatives demonstrate quantifiable business outcomes and sustainability of benefits.
• Prepare executive and SteerCo reporting on benefits performance, risks to value realization, and corrective actions
• From time to time engage Country Management Committee (CMC) with Director, Digital and Technology Transformation and/or Head of Projects and Transformation on benefits realisation management to present a compelling case based on both financial and non-financial benefits to make compelling case for appropriate decision making to drive bottom-line impact.
• Define benefit Key Performance Indicators (KPIs), baselines, and measurement methodologies during project initiation.
• Monitor benefits realization throughout delivery and post-implementation phases to ensure sustained value.
• Develop benefits tracking dashboards and reporting mechanisms across programmes and projects.
• Identify realization risks and implement mitigation strategies to protect expected outcomes.
• Facilitate benefits planning workshops with business owners and project sponsors.
• Ensure accountability by assigning benefit owners within business units and tracking ownership commitments.
• Conduct post-implementation reviews to validate realized benefits versus approved business cases.
• Embed continuous improvement practices to enhance benefits realization maturity within the organization.
• Collaborate effectively with programme managers, project managers, finance teams, and business stakeholders.
• Provide guidance and coaching to project teams on benefits management practices and value-driven delivery.
• Foster a culture of accountability, collaboration, and results-oriented performance within the projects function.
• Contribute to knowledge sharing, process improvement, and capability development within the Project Management Office (PMO)/projects department.
• Maintain continuous professional development aligned with project governance, financial management, and banking industry practices.
• Ensure benefits realization practices align with enterprise risk management and internal control frameworks.
• Identify financial, operational, and delivery risks that may impact realization of expected project benefits.
• Work with Risk, Compliance, and Internal Audit teams to ensure regulatory and governance requirements are embedded within project value tracking.
• Validate that benefit assumptions and financial projections are realistic, auditable, and supported by appropriate controls.
• Monitor benefit leakage risks and escalate deviations through established governance forums.
• Support audit reviews by providing traceability between approved business cases, delivery outcomes, and realized benefits.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)