Quality Assurance Manager
2026-07-13T09:31:07+00:00
260 Brands
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Manufacturing
Management, Science & Engineering, Business Operations, Manufacturing & Warehouse
2026-07-20T17:00:00+00:00
8
Background
260 Brands is inviting applications from talented and results-driven professionals to join its Commercial Team.
Responsibilities
- Implement, monitor, and verify the HACCP system and prerequisite programs across all production lines.
- Conduct hazard analyses and risk assessments in accordance with HACCP principles.
- Ensure full compliance with the requirements of the FSSC 22000 Food Safety Management System, relevant Zambian national standards, and all applicable regulatory requirements.
- Monitor company adherence to HACCP, Quality Management Systems, and Environmental Health & Safety protocols.
- Maintain and update quality and compliance documentation, ensuring accessibility to relevant departments.
- Conduct regular assessments to verify compliance with internal and external quality standards.
- Plan and conduct internal audits on Quality, Food Safety, Health, and Environmental Systems.
- Prepare audit reports with findings and recommendations for corrective action.
- Carry out annual risk assessments and ensure implementation of mitigation plans.
- Develop and update training materials aligned with company objectives (e.g., HACCP certification readiness).
- Deliver training sessions to staff on food safety, hygiene, and quality awareness.
- Foster a culture of continuous improvement and quality consciousness among all employees.
- Review and revise the company’s Health, Safety, Environmental, and Quality policies regularly.
- Ensure alignment of documents with current regulations and industry best practices.
- Maintain proper documentation control and version history for audit readiness.
- Oversee performance and compliance of subcontracted waste management and pest control service providers.
- Verify that all service providers hold valid certifications from ZEMA and other regulatory bodies.
- Conduct periodic reviews and performance evaluations of contracted services.
- Ensure full implementation and maintenance of Health, Safety, Quality, and Environmental systems.
- Track regulatory changes and update internal systems accordingly.
- Coordinate with functional departments to maintain ongoing certification and compliance status.
- Conduct scheduled and ad hoc quality audits across departments.
- Prepare audit reports and track implementation of corrective actions.
- Identify areas for improvement and propose actionable solutions.
- Collaborate with departments on quality-related processes from raw material receipt to product distribution.
- Standardize quality checkpoints across departments to ensure consistent compliance.
- Provide quality input in cross-functional projects and initiatives.
- Investigate non-conformances through root cause analysis.
- Ensure timely implementation of corrective and preventive actions (CAPA).
- Conduct follow-up audits to verify resolution effectiveness.
- Oversee sampling of finished products for internal and external laboratory analysis.
- Interpret lab results and initiate necessary actions for out-of-spec products.
- Ensure sampling protocols comply with regulatory and customer requirements.
- Lead Quality and Health & Safety Committee meetings with structured agendas and follow-ups.
- Engage members in identifying key issues and driving continuous improvement.
- Track and document actions and resolutions from committee discussions.
- Organize and facilitate Management Review Meetings in accordance with QMS protocols.
- Present performance data and improvement plans for management consideration.
- Compile and distribute detailed minutes and follow-up reports.
- Investigate customer complaints and determine root causes.
- Implement corrective actions and communicate resolution outcomes.
- Maintain complaint logs and analyze trends for systemic improvements.
- Respond to incidents involving food contamination, employee safety, or environmental hazards.
- Lead crisis investigation, containment, and communication efforts.
- Document incident reports and implement corrective action plans.
Qualifications
- Bachelor’s Degree in Food Science, Biological Sciences, or a related field.
- Expert knowledge of food safety laws, regulations, and standards.
- Excellent verbal and written communication skills.
- Strong supervisory skills and experience managing cross-functional teams.
- Proficient in developing and writing food safety SOPs and related documentation.
- Highly skilled in time management and meeting deadlines under pressure.
- IT literate with hands-on experience using Microsoft Office (Word, Excel, PowerPoint, Outlook).
- HACCP Certification or equivalent food safety management training.
- Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS).
- Exposure to internal audit practices, risk assessments, or compliance monitoring.
Experience
Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS). Exposure to internal audit practices, risk assessments, or compliance monitoring.
Skills
- Technical Knowledge: Strong grasp of food safety systems, regulatory compliance, and documentation standards.
- Problem-Solving Skills: Ability to identify root causes of quality issues and implement effective corrective actions.
- Attention to Detail: High level of accuracy in monitoring food safety processes and maintaining records.
- Leadership & Teamwork: Capable of guiding teams, providing training, and collaborating across departments.
- Adaptability: Flexible in handling high-pressure situations and willing to work extended hours during peak periods.
- Communication Skills: Clear communicator with the ability to engage and train diverse teams effectively.
- Knowledge of Kaizen Concept and QCC is desired.
* Implement, monitor, and verify the HACCP system and prerequisite programs across all production lines. * Conduct hazard analyses and risk assessments in accordance with HACCP principles. * Ensure full compliance with the requirements of the FSSC 22000 Food Safety Management System, relevant Zambian national standards, and all applicable regulatory requirements. * Monitor company adherence to HACCP, Quality Management Systems, and Environmental Health & Safety protocols. * Maintain and update quality and compliance documentation, ensuring accessibility to relevant departments. * Conduct regular assessments to verify compliance with internal and external quality standards. * Plan and conduct internal audits on Quality, Food Safety, Health, and Environmental Systems. * Prepare audit reports with findings and recommendations for corrective action. * Carry out annual risk assessments and ensure implementation of mitigation plans. * Develop and update training materials aligned with company objectives (e.g., HACCP certification readiness). * Deliver training sessions to staff on food safety, hygiene, and quality awareness. * Foster a culture of continuous improvement and quality consciousness among all employees. * Review and revise the company’s Health, Safety, Environmental, and Quality policies regularly. * Ensure alignment of documents with current regulations and industry best practices. * Maintain proper documentation control and version history for audit readiness. * Oversee performance and compliance of subcontracted waste management and pest control service providers. * Verify that all service providers hold valid certifications from ZEMA and other regulatory bodies. * Conduct periodic reviews and performance evaluations of contracted services. * Ensure full implementation and maintenance of Health, Safety, Quality, and Environmental systems. * Track regulatory changes and update internal systems accordingly. * Coordinate with functional departments to maintain ongoing certification and compliance status. * Conduct scheduled and ad hoc quality audits across departments. * Prepare audit reports and track implementation of corrective actions. * Identify areas for improvement and propose actionable solutions. * Collaborate with departments on quality-related processes from raw material receipt to product distribution. * Standardize quality checkpoints across departments to ensure consistent compliance. * Provide quality input in cross-functional projects and initiatives. * Investigate non-conformances through root cause analysis. * Ensure timely implementation of corrective and preventive actions (CAPA). * Conduct follow-up audits to verify resolution effectiveness. * Oversee sampling of finished products for internal and external laboratory analysis. * Interpret lab results and initiate necessary actions for out-of-spec products. * Ensure sampling protocols comply with regulatory and customer requirements. * Lead Quality and Health & Safety Committee meetings with structured agendas and follow-ups. * Engage members in identifying key issues and driving continuous improvement. * Track and document actions and resolutions from committee discussions. * Organize and facilitate Management Review Meetings in accordance with QMS protocols. * Present performance data and improvement plans for management consideration. * Compile and distribute detailed minutes and follow-up reports. * Investigate customer complaints and determine root causes. * Implement corrective actions and communicate resolution outcomes. * Maintain complaint logs and analyze trends for systemic improvements. * Respond to incidents involving food contamination, employee safety, or environmental hazards. * Lead crisis investigation, containment, and communication efforts. * Document incident reports and implement corrective action plans.
* Technical Knowledge: Strong grasp of food safety systems, regulatory compliance, and documentation standards. * Problem-Solving Skills: Ability to identify root causes of quality issues and implement effective corrective actions. * Attention to Detail: High level of accuracy in monitoring food safety processes and maintaining records. * Leadership & Teamwork: Capable of guiding teams, providing training, and collaborating across departments. * Adaptability: Flexible in handling high-pressure situations and willing to work extended hours during peak periods. * Communication Skills: Clear communicator with the ability to engage and train diverse teams effectively. * Knowledge of Kaizen Concept and QCC is desired.
* Bachelor’s Degree in Food Science, Biological Sciences, or a related field. * Expert knowledge of food safety laws, regulations, and standards. * Excellent verbal and written communication skills. * Strong supervisory skills and experience managing cross-functional teams. * Proficient in developing and writing food safety SOPs and related documentation. * Highly skilled in time management and meeting deadlines under pressure. * IT literate with hands-on experience using Microsoft Office (Word, Excel, PowerPoint, Outlook). * HACCP Certification or equivalent food safety management training. * Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS). * Exposure to internal audit practices, risk assessments, or compliance monitoring.
JOB-6a54b05bcbf9a
Vacancy title:
Quality Assurance Manager
[Type: FULL_TIME, Industry: Manufacturing, Category: Management, Science & Engineering, Business Operations, Manufacturing & Warehouse]
Jobs at:
260 Brands
Deadline of this Job:
Monday, July 20 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Monday, July 13 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
260 Brands is inviting applications from talented and results-driven professionals to join its Commercial Team.
Responsibilities
- Implement, monitor, and verify the HACCP system and prerequisite programs across all production lines.
- Conduct hazard analyses and risk assessments in accordance with HACCP principles.
- Ensure full compliance with the requirements of the FSSC 22000 Food Safety Management System, relevant Zambian national standards, and all applicable regulatory requirements.
- Monitor company adherence to HACCP, Quality Management Systems, and Environmental Health & Safety protocols.
- Maintain and update quality and compliance documentation, ensuring accessibility to relevant departments.
- Conduct regular assessments to verify compliance with internal and external quality standards.
- Plan and conduct internal audits on Quality, Food Safety, Health, and Environmental Systems.
- Prepare audit reports with findings and recommendations for corrective action.
- Carry out annual risk assessments and ensure implementation of mitigation plans.
- Develop and update training materials aligned with company objectives (e.g., HACCP certification readiness).
- Deliver training sessions to staff on food safety, hygiene, and quality awareness.
- Foster a culture of continuous improvement and quality consciousness among all employees.
- Review and revise the company’s Health, Safety, Environmental, and Quality policies regularly.
- Ensure alignment of documents with current regulations and industry best practices.
- Maintain proper documentation control and version history for audit readiness.
- Oversee performance and compliance of subcontracted waste management and pest control service providers.
- Verify that all service providers hold valid certifications from ZEMA and other regulatory bodies.
- Conduct periodic reviews and performance evaluations of contracted services.
- Ensure full implementation and maintenance of Health, Safety, Quality, and Environmental systems.
- Track regulatory changes and update internal systems accordingly.
- Coordinate with functional departments to maintain ongoing certification and compliance status.
- Conduct scheduled and ad hoc quality audits across departments.
- Prepare audit reports and track implementation of corrective actions.
- Identify areas for improvement and propose actionable solutions.
- Collaborate with departments on quality-related processes from raw material receipt to product distribution.
- Standardize quality checkpoints across departments to ensure consistent compliance.
- Provide quality input in cross-functional projects and initiatives.
- Investigate non-conformances through root cause analysis.
- Ensure timely implementation of corrective and preventive actions (CAPA).
- Conduct follow-up audits to verify resolution effectiveness.
- Oversee sampling of finished products for internal and external laboratory analysis.
- Interpret lab results and initiate necessary actions for out-of-spec products.
- Ensure sampling protocols comply with regulatory and customer requirements.
- Lead Quality and Health & Safety Committee meetings with structured agendas and follow-ups.
- Engage members in identifying key issues and driving continuous improvement.
- Track and document actions and resolutions from committee discussions.
- Organize and facilitate Management Review Meetings in accordance with QMS protocols.
- Present performance data and improvement plans for management consideration.
- Compile and distribute detailed minutes and follow-up reports.
- Investigate customer complaints and determine root causes.
- Implement corrective actions and communicate resolution outcomes.
- Maintain complaint logs and analyze trends for systemic improvements.
- Respond to incidents involving food contamination, employee safety, or environmental hazards.
- Lead crisis investigation, containment, and communication efforts.
- Document incident reports and implement corrective action plans.
Qualifications
- Bachelor’s Degree in Food Science, Biological Sciences, or a related field.
- Expert knowledge of food safety laws, regulations, and standards.
- Excellent verbal and written communication skills.
- Strong supervisory skills and experience managing cross-functional teams.
- Proficient in developing and writing food safety SOPs and related documentation.
- Highly skilled in time management and meeting deadlines under pressure.
- IT literate with hands-on experience using Microsoft Office (Word, Excel, PowerPoint, Outlook).
- HACCP Certification or equivalent food safety management training.
- Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS).
- Exposure to internal audit practices, risk assessments, or compliance monitoring.
Experience
Experience working in a certified food manufacturing environment (e.g., HACCP, ISO 22000, BRCGS). Exposure to internal audit practices, risk assessments, or compliance monitoring.
Skills
- Technical Knowledge: Strong grasp of food safety systems, regulatory compliance, and documentation standards.
- Problem-Solving Skills: Ability to identify root causes of quality issues and implement effective corrective actions.
- Attention to Detail: High level of accuracy in monitoring food safety processes and maintaining records.
- Leadership & Teamwork: Capable of guiding teams, providing training, and collaborating across departments.
- Adaptability: Flexible in handling high-pressure situations and willing to work extended hours during peak periods.
- Communication Skills: Clear communicator with the ability to engage and train diverse teams effectively.
- Knowledge of Kaizen Concept and QCC is desired.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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