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Vacancy title:
Quality Assurance Staff
[Type: FULL_TIME, Industry: Law, Public Safety, Corrections and Security, Category: Admin & Office]
Jobs at:
Invictus Hill
Deadline of this Job:
Tuesday, August 5 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, July 23 2025, Base Salary: Not Disclosed
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Learn more about Invictus Hill
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JOB DETAILS:
Key Requirements:
- Grade 12 certificate
- Fluent in English (spoken & written)
- Highly observant and detail-oriented
- Computer literacy
- Proactive and able to work independently
- Willingness to work shifts is mandatory
Key Responsibilities:
- Evaluate customer interactions across various platforms to ensure quality and compliance.
- Monitor live chats.
- Collaborate with support and technical teams to highlight trends and recommend process enhancements
- Assist in maintaining internal QA standards.
Work Hours: 8
Experience in Months: 24
Level of Education: professional certificate
Job application procedure
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