Quality Control Supervisor

POLYTRA ZAMBIA

Contract

Kitwe, Copperbelt, Zambia

3h ago

1. Quality Inspection and Assurance

• Monitor and inspect goods during receiving, storage, and dispatch
• Ensure products meet required quality standards before delivery
• Identify defects, damages, or inconsistencies

2. Compliance with Standards

• Ensure operations comply with company policies and industry standards
• Implement quality control procedures and guidelines
• Ensure adherence to safety and regulatory requirements

3. Documentation and Reporting

• Maintain accurate quality control records and inspection reports
• Prepare daily, weekly, and monthly quality reports
• Record non-conformities and corrective actions taken

4. Process Monitoring and Improvement

• Evaluate logistics processes to identify inefficiencies
• Recommend improvements to enhance quality and reduce errors
• Implement corrective and preventive actions (CAPA)

5. Staff Supervision and Training

• Supervise quality control staff and warehouse teams
• Train employees on quality standards and procedures
• Ensure staff follow proper handling and storage practices

6. Handling Customer Complaints

• Investigate complaints related to damaged or incorrect deliveries
• Identify root causes and implement solutions
• Provide feedback to management and relevant departments

7. Coordination with Departments

• Work closely with warehouse, transport, and procurement teams
• Ensure quality standards are maintained across the supply chain

8. Audits and Inspections

• Conduct internal audits and quality checks
• Prepare for external audits by clients or regulatory bodies
• Ensure continuous compliance

9. Risk Management

• Identify potential quality risks in logistics operations
• Implement measures to prevent losses or damages

10. Use of Quality Tools and Systems

• Use checklists, inspection tools, and software systems
• Analyze data to track performance and trends

11. Inventory Quality Control

• Ensure proper storage conditions (temperature, handling, stacking)
• Monitor expiry dates (if applicable)
• Prevent stock deterioration

12. Continuous Improvement

• Promote a culture of quality within the organization
• Suggest innovations to improve service delivery

• Monitor and inspect goods during receiving, storage, and dispatch
• Ensure products meet required quality standards before delivery
• Identify defects, damages, or inconsistencies
• Ensure operations comply with company policies and industry standards
• Implement quality control procedures and guidelines
• Ensure adherence to safety and regulatory requirements
• Maintain accurate quality control records and inspection reports
• Prepare daily, weekly, and monthly quality reports
• Record non-conformities and corrective actions taken
• Evaluate logistics processes to identify inefficiencies
• Recommend improvements to enhance quality and reduce errors
• Implement corrective and preventive actions (CAPA)
• Supervise quality control staff and warehouse teams
• Train employees on quality standards and procedures
• Ensure staff follow proper handling and storage practices
• Investigate complaints related to damaged or incorrect deliveries
• Identify root causes and implement solutions
• Provide feedback to management and relevant departments
• Work closely with warehouse, transport, and procurement teams
• Ensure quality standards are maintained across the supply chain
• Conduct internal audits and quality checks
• Prepare for external audits by clients or regulatory bodies
• Ensure continuous compliance
• Identify potential quality risks in logistics operations
• Implement measures to prevent losses or damages
• Use checklists, inspection tools, and software systems
• Analyze data to track performance and trends
• Ensure proper storage conditions (temperature, handling, stacking)
• Monitor expiry dates (if applicable)
• Prevent stock deterioration
• Promote a culture of quality within the organization
• Suggest innovations to improve service delivery

• Quality inspection
• Quality assurance
• Compliance monitoring
• Documentation
• Reporting
• Process improvement
• Staff supervision
• Training
• Customer complaint handling
• Interdepartmental coordination
• Auditing
• Risk management
• Use of quality tools and systems
• Inventory control
• Continuous improvement

• Experience in quality control
• Knowledge of company policies and industry standards
• Familiarity with safety and regulatory requirements
• Proficiency in using quality tools and systems
• Ability to analyze data
• Supervisory and training skills
• Problem-solving skills
• Communication skills