Receptionist Job at Phoenix Health Investments Limited - Career Opportunity in Zambia

Vacancy title:
Receptionist

[ Type: FULL TIME , Industry: Healthcare , Category: Customer Service ]

Jobs at:

Phoenix Health Investments Limited

Deadline of this Job:
06 August 2021  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Thursday, July 29, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Receptionist
Key Responsibilities;
• Responsible for entering all new patients details into the clinic management system.
• Assist clients or family members in completing any required information and registration forms.
• Maintain an efficient and orderly appointments system.
• Answer any questions the clients may have and if unable to do so refer them to an appropriate staff member.
• Advise appropriate healthcare professionals of approaching appointments in time and ensure patient’s medical file is available at the appointment time.
• Receive and make telephone calls as instructed, divert calls promptly or take messages ensuring accuracy of detail and timely delivery to the recipient.
• Maintains the paper/electronic file that makes up the patient medical record and be fully conversant in the filing system of your work area.
• Ensure medical records are always kept in good repair with all necessary information on the outside cover clearly visible.
• Maintaining client’s right to privacy and confidentiality throughout the registration process.
• Answers all questions the client may have concerning invoice payments.
• Prepare insurance claim forms and submit in a timely manner.
• Prepare weekly reports and submit to management.
• Receive payments from clients and receipt them accordingly.
• Notifies supervisor or senior management staff when an issue or incident arises with a client or staff member.
• Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.

Skills and Qualifications
• At least 2-3 years of professional experience
• Diploma in Business Administration or another relevant field
• Computer literate
• Able to work under pressure
• Must possess high levels of integrity and professionalism

Work Hours: 8


Experience in Months: 24

Level of Education:
Associate Degree

 

{module 312}

Job application procedure
Send your Application letter, CV and certificates to phifamilyclinic@gmail.com. Only candidates meeting the minimum requirements will be shortlisted and contacted.

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 06 August 2021
Duty Station: Lusaka
Posted: 29-07-2021
No of Jobs: 1
Start Publishing: 29-07-2021
Stop Publishing (Put date of 2030): 29-07-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.