Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Admin & Office, Restaurant & Hospitality]
Jobs at:
Norden Suites
Deadline of this Job:
Sunday, March 15 2026
Duty Station:
Mombasa, Nyali | Lusaka
Summary
Date Posted: Friday, March 13 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Norden Suites, Nyali
WE ARE HIRING!
Open Positions;
Guest Relations Officer (1 Position)
• Ensure exceptional guest experience
• Manage guest feedback and online reviews
• Coordinate front office and house-keeping operations
• Handle VIP guests and service recovery
• Support revenue growth through upselling
Receptionist (2 Positions)
• Manage guest check-in and check-out
• Handle OTA bookings and guest inquiries
• Process payments and maintain accurate records
• Provide professional front desk support
• Prepare daily operational reports
Requirements;
• Diploma in Hospitality or related field
• 3+ years proven experience in a front office or guest service role
• Excellent communication and customer service skills
• Professional appearance and strong work ethic
• Experience with OTAs and property management systems
• Ability to work flexible shifts
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
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Deadline: March 15th, 2026
Location: Mombasa, Nyali
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