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Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Admin & Office]
Jobs at:
SHODOL Spa
Deadline of this Job:
Monday, March 16 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Monday, March 2 2026, Base Salary: Not Disclosed
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JOB DETAILS:
ROLE SUMMARY:
The Spa Receptionist is the first point of contact for clients both in-spa and online. The role ensures exceptional guest experience, efficient bookings, spa sales support, and timely responses on the spa customer care line and social media platforms.
KEY RESPONSIBILITIES:
Client Experience & Front Desk
Bookings & Client Communication
Customer Care & Social Media Responses
Sales & Retail Support
Administration & Records
Spa Operations Support
REQUIREMENTS
Previous receptionist, front desk, or customer service experience
Experience in spa, salon, hospitality, retail, or online customer care (preferred)
Strong written communication (WhatsApp & social media)
Excellent verbal communication skills
Professional appearance and grooming
Organisation and multitasking ability
Sales confidence and customer care mindset
Basic computer and smartphone skills
Ability to work weekends and flexible hours
IDEAL CANDIDATE
You are:
Friendly, calm, and well-spoken
Comfortable chatting with clients online
Fast and polite in message responses
Passionate about beauty and wellness
Detail-oriented and reliable
A natural host who makes clients feel special
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send CV + Portfolio to:
 WhatsApp +260762626586
Subject: Social Media Executive - Shodol
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