Background information about the job or company (e.g., role context, company overview)

You'll be the technical backbone of our service delivery, installing, maintaining and repairing commercial refrigeration equipment at client sites — from walk-in cold rooms and display cabinets to ice machines and QSR kitchen refrigeration. This role suits a hands-on technician with solid commercial refrigeration experience who takes pride in getting equipment back up and running quickly and doing the job right the first time.

Responsibilities or duties

• Install, service, maintain and repair commercial refrigeration equipment (cold rooms, walk-in freezers/coolers, display cabinets, ice machines and related systems) for QSR, supermarket and general commercial clients.
• Diagnose mechanical, electrical and refrigerant-circuit faults efficiently and carry out effective repairs.
• Carry out scheduled preventive maintenance to minimise breakdowns and extend equipment lifespan.
• Respond promptly to breakdown call-outs, including after-hours and on-call work as required.
• Handle refrigerants safely and in line with health, safety and environmental regulations.
• Complete accurate job cards, service reports and client documentation for each visit.
• Communicate professionally with clients on-site, explaining faults, repairs and recommendations clearly.
• Identify and order required parts and manage workshop stock responsibly.
• Provide supervision, guidance and on-the-job mentoring to junior technicians and apprentices.

Qualifications or requirements (e.g., education, skills)

• Recognised trade certificate/qualification in Refrigeration and Air Conditioning (or equivalent).
• Solid working knowledge of refrigerants, compressors, electrical controls and refrigeration circuits.
• Valid driver's license, with a clean driving record.
• Willingness to be on a call-out roster and work after-hours when needed.
• Strong troubleshooting ability and confidence working independently on-site.
• Good communication skills and a professional, customer-focused manner.
• A team player who can support the business's growth though quality focussed contributions.

Experience needed

• 3–5+ years' hands-on experience in commercial refrigeration (QSR, supermarket, cold room or general commercial settings preferred).

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• A competitive salary, commensurate with experience.
• Steady, varied work with established QSR, supermarket and commercial clients.
• A supportive, hands-on team environment within a growing local business.
• Opportunities to develop further technical skills on the job.
• Company mobile phone plus airtime & data.

• Install, service, maintain and repair commercial refrigeration equipment (cold rooms, walk-in freezers/coolers, display cabinets, ice machines and related systems) for QSR, supermarket and general commercial clients.
• Diagnose mechanical, electrical and refrigerant-circuit faults efficiently and carry out effective repairs.
• Carry out scheduled preventive maintenance to minimise breakdowns and extend equipment lifespan.
• Respond promptly to breakdown call-outs, including after-hours and on-call work as required.
• Handle refrigerants safely and in line with health, safety and environmental regulations.
• Complete accurate job cards, service reports and client documentation for each visit.
• Communicate professionally with clients on-site, explaining faults, repairs and recommendations clearly.
• Identify and order required parts and manage workshop stock responsibly.
• Provide supervision, guidance and on-the-job mentoring to junior technicians and apprentices.

• Solid working knowledge of refrigerants, compressors, electrical controls and refrigeration circuits.
• Strong troubleshooting ability and confidence working independently on-site.
• Good communication skills and a professional, customer-focused manner.
• A team player who can support the business's growth though quality focussed contributions.

• Recognised trade certificate/qualification in Refrigeration and Air Conditioning (or equivalent).
• Valid driver's license, with a clean driving record.
• Willingness to be on a call-out roster and work after-hours when needed.