Relationship Officer job at Spectrum Credit Limited
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17 Days Ago
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Relationship Officer
2026-10-15T08:50:46+00:00
Spectrum Credit Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_6204/logo/spectra.png
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Financial Services
Customer Service,Business Operations,Sales & Retail
ZMW
MONTH
2026-10-19T17:00:00+00:00
8

WE ARE HIRING

RELATIONSHIP OFFICER

(ASSET SECURED – LUSAKA)

KEY RESPONSIBILITIES

  • Client Relationship Management
  • Customer Complaints & Resolution
  • Customer Education on Products
  • Portfolio Performance Monitoring
  • 85% Customer Retention Target

QUALIFICATIONS & COMPETENCIES

  • Diploma in a Business-Related Field
  • Minimum 2 years’ customer service experience
  • Proficiency in MS Office & CRM platforms
  • Knowledge of company products & policies
  • Strong communication & interpersonal skills
  • Client Relationship Management
  • Customer Complaints & Resolution
  • Customer Education on Products
  • Portfolio Performance Monitoring
  • 85% Customer Retention Target
  • Proficiency in MS Office & CRM platforms
  • Knowledge of company products & policies
  • Strong communication & interpersonal skills
  • Diploma in a Business-Related Field
  • Minimum 2 years’ customer service experience
associate degree
24
JOB-6ad093e6938e5

Vacancy title:
Relationship Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Customer Service,Business Operations,Sales & Retail]

Jobs at:
Spectrum Credit Limited

Deadline of this Job:
Monday, October 19 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Thursday, October 15 2026, Base Salary: Not Disclosed

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Learn more about Spectrum Credit Limited
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JOB DETAILS:

WE ARE HIRING

RELATIONSHIP OFFICER

(ASSET SECURED – LUSAKA)

KEY RESPONSIBILITIES

  • Client Relationship Management
  • Customer Complaints & Resolution
  • Customer Education on Products
  • Portfolio Performance Monitoring
  • 85% Customer Retention Target

QUALIFICATIONS & COMPETENCIES

  • Diploma in a Business-Related Field
  • Minimum 2 years’ customer service experience
  • Proficiency in MS Office & CRM platforms
  • Knowledge of company products & policies
  • Strong communication & interpersonal skills

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Attach your CV, qualifications and copy of NRC as one file.

The file name should follow this format: Name_Position_Location

Deadline: 19th October 2026

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, October 19 2026
Duty Station: Lusaka | Lusaka
Posted: 15-10-2026
No of Jobs: 1
Start Publishing: 15-10-2026
Stop Publishing (Put date of 2030): 10-10-2076
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