Vacancy title:
Restauraunt Manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]

Jobs at:
Restaurant Pub and Grill

Deadline of this Job:
Thursday, July 31 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Friday, July 25 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Role:

We are seeking an experienced and enthusiastic Restaurant Manager to lead our front-of-house operations and ensure exceptional guest experiences. This is a key leadership role responsible for overseeing daily operations, managing staff, and upholding our brand standards in a fast-paced, customer-focused environment.

Key Responsibilities:

• Oversee the daily operations of the restaurant and bar, ensuring smooth and efficient service.
• Lead, train, and motivate front-of-house staff to deliver high levels of customer service.
• Manage reservations, guest relations, and customer feedback professionally and efficiently.
• Monitor inventory, ordering, and supplier relationships to ensure cost-effective procurement.
• Enforce compliance with health, safety, and licensing regulations.
• Work collaboratively with kitchen and bar teams to maintain service quality and consistency.
• Manage budgets, set sales targets, and drive performance improvements.
• Create and manage staff schedules to optimize team coverage and efficiency.

Experience & Education:

• A minimum of 3-5 years’ experience in a restaurant or hospitality management role, ideally in a high-volume or upscale dining and bar setting.
• Demonstrated success in team leadership, operational management, and customer service excellence.
• Strong financial acumen with experience in budgeting, stock control, and performance metrics.
• A diploma or degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
• Relevant certifications in food safety, first aid, or responsible alcohol service are advantageous.

About You:

• A confident, hands-on leader with a passion for hospitality and customer satisfaction.
• Excellent interpersonal and communication skills with the ability to build rapport with staff and guests.
• Organised, detail-oriented, and able to multitask effectively in a dynamic environment.
• Flexible availability, including evenings, weekends, and public holidays.
• A positive attitude, problem-solving mindset, and a genuine desire to contribute to the success of the business

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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