SME Operations Assurance job at Ericsson

Vacancy title:
SME Operations Assurance

[ Type: FULL TIME , Industry: Manufacturing , Category: Management ]

Jobs at:

Ericsson

Deadline of this Job:
Tuesday, January 30 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, January 16 2024, Base Salary: Not Disclosed

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JOB DETAILS:
• We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or Information System (IS) / Information Technology (IT) infrastructure.
• Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

What You Will Do
• Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
• Validate and approve integration test results for a new service, terminal and equipment type or vendor
• Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
• Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
• Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
• Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
• Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
• Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
• Continuously drive for efficiency, improvements and excellence in service delivery

You will bring
• Education: Graduate or Post Graduate Engineering degree.
• LINUX/UNIX knowledge
• IT/Telecom experience
• 3 – 5 years’ experience with Charging Systems, Business Configuration & Mediation advantage
• Deployment and integration delivery management
• Change management
• Release and deployment management
• Efficiency improvement management
• Delivering results and meeting customer expectations
• Analyzing
• Deciding and initiating action
• Entrepreneurial and commercial thinking
• Persuading and influencing
• Relating and networking

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, January 30 2024
Duty Station: Lusaka
Posted: 16-01-2024
No of Jobs: 1
Start Publishing: 16-01-2024
Stop Publishing (Put date of 2030): 16-01-2066
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