Background

Explore the world of LOLC with a Global Mindset

Job Purpose:

To drive business growth by acquiring, managing, and retaining SME and Asset Finance clients while maintaining a high-quality loan portfolio and delivering excellent customer service.

Job Responsibilities:

• Identify, acquire, and onboard new SME and Asset Finance customers.
• Market and sell the company's lending products to eligible clients.
• Conduct preliminary credit assessments and collect all required loan documentation.
• Manage customer relationships and provide ongoing support to existing clients.
• Monitor portfolio performance and ensure timely loan repayments.
• Follow up on overdue accounts and support recovery efforts where necessary.
• Achieve monthly disbursement, portfolio growth, and collection targets.
• Maintain accurate customer records and prepare regular performance reports.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Qualifications & Experience

• Diploma or Degree in Business Administration, Finance, Banking, Economics, Marketing, or a related field.
• Previous experience in sales, lending, microfinance, banking, or relationship management will be an added advantage.
• Strong communication, negotiation, and customer relationship management skills.
• Ability to work independently and achieve assigned targets.

Key Performance Indicators (KPIs)

• New customer acquisition.
• Loan disbursements.
• Portfolio growth.
• Portfolio quality (PAR/NPL levels).
• Collections and recoveries.
• Cross-selling of products.

Other Details

Only short-listed candidates will be contacted.

• Identify, acquire, and onboard new SME and Asset Finance customers.
• Market and sell the company's lending products to eligible clients.
• Conduct preliminary credit assessments and collect all required loan documentation.
• Manage customer relationships and provide ongoing support to existing clients.
• Monitor portfolio performance and ensure timely loan repayments.
• Follow up on overdue accounts and support recovery efforts where necessary.
• Achieve monthly disbursement, portfolio growth, and collection targets.
• Maintain accurate customer records and prepare regular performance reports.
• Ensure compliance with company policies, procedures, and regulatory requirements.

• Strong communication, negotiation, and customer relationship management skills.
• Ability to work independently and achieve assigned targets.

• Diploma or Degree in Business Administration, Finance, Banking, Economics, Marketing, or a related field.
• Previous experience in sales, lending, microfinance, banking, or relationship management will be an added advantage.