Summary
Date Posted: Monday, March 10 2025, Base Salary: Not Disclosed

JOB DETAILS:
We are seeking a motivated and customer-focused Sales Assistant to join our team. The Sales Assistant will be responsible for supporting the sales team, engaging with customers, managing inventory, and ensuring the smooth operation of the store or sales department. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to help customers find the right products.

Key Responsibilities:
– Customer Service: Provide exceptional customer service by answering questions, and addressing concerns.
– Sales Support: Assist the sales team with processing orders, maintaining product knowledge, and achieving sales targets.
– Product Display & Merchandising: At Events, when needed.
– Inventory Management: Plan with the production team on the stocks and Skus needed based on ROS and Orders at Hand.
– Order Processing: Handle sales transactions accurately and efficiently.
– Market Knowledge: Stay updated on the similar products in the markets, benefits, and pricing of products to provide management with accurate information.
– Returns & Exchanges: Assist customers with returns and exchanges in accordance with company policies.
– Team Collaboration: Work closely with the sales team to meet sales goals and contribute to a positive store atmosphere, Very Important!

Requirements:
– Experience: Previous retail or sales experience is required. Industry (Milling) Experience is added bonus
– Skills: Strong communication skills, ability to work in a fast-paced environment, and a customer-oriented mindset
– Tech Skills: Proficiency in basic computer operations and familiarity with Microsoft Office, Excel, Word, Powerpoint. Must be able to make timely Monthly Reports. Other Reports when needed.
– Availability: Flexibility to work weekends, evenings, and holidays as required.

Qualifications and Experience
– Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
– Relevant Certifications: Sales, customer service, or supply chain management certifications are an added advantage.
– 5 to 7 years of experience in Sales, FMCG, Manufacturing, or Supply Chain environments is highly desirable.
– Must possess valid Drivers licence.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
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