Vacancy title:
Service Center Officers, Quality Analysts

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Business Operations]

Jobs at:
Ignite Energy Access Zambia Limited

Deadline of this Job:
Wednesday, August 5 2026

Duty Station:
Kisasa, Rotational, Kasempa, Solwezi, Kasama, Lusaka | Lusaka

Summary
Date Posted: Tuesday, July 28 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Ignite Access #Zambia is hiring passionate, customer-focused professionals to join our Customer Service team. Our customers are at the heart of everything we do, and we are looking for individuals who can help deliver exceptional support to communities across Zambia.

Roles Available

We are currently recruiting for the following roles:

• Service Center Officers
  • Kisasa (1)
  • Rotational (1)
  • Kasempa (1)
  • Solwezi (1)
  • Kasama (1)
• Quality Analysts
  • Lusaka (2)

Ideal Candidate Profile

If you are passionate about delivering excellent customer experiences, enjoy solving problems, and want to make a meaningful impact every day, we would love to hear from you.

Company Mission

Join us in delivering exceptional service, empowering communities, and expanding access to clean, affordable energy across Zambia.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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