Social media, Marketing and Customer Relations Officer
2025-12-02T12:43:25+00:00
Travium Supplies
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9758/logo/Travium%20Supplies.png
https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Professional Services
Advertising & Marketing, Customer Service, Media, Communications & Writing
2025-12-09T17:00:00+00:00
Zambia
8
We are looking for a creative and dynamic Social Media, Marketing & Customer Relations Officer to manage our online presence while ensuring excellent customer experience. The ideal candidate will create engaging content, run social media platforms, support marketing campaigns, and professionally handle customer inquiries both online and offline.
Key Responsibilities:
- Manage and grow all social media platforms
- Create engaging content, graphics, and digital campaigns
- Handle customer inquiries, feedback, and complaints with professionalism
- Maintain positive customer relationships and ensure high satisfaction
- Monitor analytics and optimize marketing performance
- Support general marketing activities and promotions
Requirements:
- Degree in Marketing, Communications, or related field
- Experience in social media management and customer service
- Strong communication, content creation, and graphic design skills
- Ability to manage customers calmly and professionally
- Organized, proactive, and able to work independently
If you are passionate about digital marketing and delivering excellent customer service, we’d love to hear from you!
- Manage and grow all social media platforms
- Create engaging content, graphics, and digital campaigns
- Handle customer inquiries, feedback, and complaints with professionalism
- Maintain positive customer relationships and ensure high satisfaction
- Monitor analytics and optimize marketing performance
- Support general marketing activities and promotions
- Strong communication, content creation, and graphic design skills
- Ability to manage customers calmly and professionally
- Organized, proactive, and able to work independently
- Degree in Marketing, Communications, or related field
- Experience in social media management and customer service
JOB-692edeed8316a
Vacancy title:
Social media, Marketing and Customer Relations Officer
[Type: FULL_TIME, Industry: Professional Services, Category: Advertising & Marketing, Customer Service, Media, Communications & Writing]
Jobs at:
Travium Supplies
Deadline of this Job:
Tuesday, December 9 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, December 2 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about Travium Supplies
Travium Supplies jobs in Zambia
JOB DETAILS:
We are looking for a creative and dynamic Social Media, Marketing & Customer Relations Officer to manage our online presence while ensuring excellent customer experience. The ideal candidate will create engaging content, run social media platforms, support marketing campaigns, and professionally handle customer inquiries both online and offline.
Key Responsibilities:
- Manage and grow all social media platforms
- Create engaging content, graphics, and digital campaigns
- Handle customer inquiries, feedback, and complaints with professionalism
- Maintain positive customer relationships and ensure high satisfaction
- Monitor analytics and optimize marketing performance
- Support general marketing activities and promotions
Requirements:
- Degree in Marketing, Communications, or related field
- Experience in social media management and customer service
- Strong communication, content creation, and graphic design skills
- Ability to manage customers calmly and professionally
- Organized, proactive, and able to work independently
If you are passionate about digital marketing and delivering excellent customer service, we’d love to hear from you!
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
To apply, please send your application
All Jobs | QUICK ALERT SUBSCRIPTION