Background

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values – Caring, Committed & Courageous. We foster your talent, with us you shine.

Customer Satisfaction

Maximize Customer satisfaction, and retention by achieving and aiming to exceed benchmarked availability, service rate and minimizing lead times.

Lead, Coach and mentor the supply chain organization to ensure that customer centricity is the key priority.

Inventory availability & Optimization

ABC inventory availability of 90% for ABC and 70% for DEF in Normet Operations within Zambia

Strategically Achieve Optimal Stocking Level in Normet Zambia Operations. Optimise flow of stock into country, reducing unnecessary processes, delays and disruptions, effectively reducing net working capital.

Internal controls

Review and implement improved Internal controls for Supply Chain in Zambia

Keep abreast of local regulatory requirements in Zambia, and pro-actively prepare the supply chain organization to incorporate the changes, minimizing impact to the customer.

Safety:

Improve supply chain safety by placing processes in place, which can be evaluated bimonthly.

Assess risk across supply chain processes for Zambia, and prepare necessary documents (in conjunction with SHEQ lead) to mitigate the risks.

Contracts and Pricing

• Manage and maintain customer and supplier master data in terms of pricing
• Customer negotiation regarding price changes as per global price changes
• Challenge prices which defer from Market average with counterparts in Finland, if necessary making adjustments.
• Regional VMI contract negotiations and physical setup of operations are in line with expected customer SLAs agreed in the contract.

Warehousing and Logistics

• Ensure standardized warehousing and logistics strategy for the region
• Manage and negotiate all 3 – and 4 PL service providers for outsourced warehousing & logistics network required to support customers
• Bonded facility requirements to support regional parts supply

• Maximize Customer satisfaction, and retention by achieving and aiming to exceed benchmarked availability, service rate and minimizing lead times.
• Lead, Coach and mentor the supply chain organization to ensure that customer centricity is the key priority.
• Achieve ABC inventory availability of 90% for ABC and 70% for DEF in Normet Operations within Zambia.
• Strategically achieve Optimal Stocking Level in Normet Zambia Operations.
• Optimise flow of stock into country, reducing unnecessary processes, delays and disruptions, effectively reducing net working capital.
• Review and implement improved Internal controls for Supply Chain in Zambia.
• Keep abreast of local regulatory requirements in Zambia, and pro-actively prepare the supply chain organization to incorporate the changes, minimizing impact to the customer.
• Improve supply chain safety by placing processes in place, which can be evaluated bimonthly.
• Assess risk across supply chain processes for Zambia, and prepare necessary documents (in conjunction with SHEQ lead) to mitigate the risks.
• Manage and maintain customer and supplier master data in terms of pricing.
• Customer negotiation regarding price changes as per global price changes.
• Challenge prices which defer from Market average with counterparts in Finland, if necessary making adjustments.
• Ensure regional VMI contract negotiations and physical setup of operations are in line with expected customer SLAs agreed in the contract.
• Ensure standardized warehousing and logistics strategy for the region.
• Manage and negotiate all 3 – and 4 PL service providers for outsourced warehousing & logistics network required to support customers.
• Manage bonded facility requirements to support regional parts supply.

• communication skills

• Customer Satisfaction
• Inventory availability & Optimization
• Internal controls
• Safety
• Contracts and Pricing
• Warehousing and Logistics