Technical Officer (spectrum Licensing)
2025-04-29T10:52:55+00:00
Zambia Information and Communications Technology Authority ( ZICTA )
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https://www.zicta.zm/
FULL_TIME
Public Administration, and Government
Management
2025-05-06T17:00:00+00:00
Zambia
8
1.0 JOB PURPOSE
To undertake efficient and effective radio spectrum licensing and client service in line with guidelines and procedures.
2.0 SPECIFIC RESPONSIBILITIES
a) Provide consistent client service via phone, email, post, and web for inquiries related to radio frequency licenses;
b) Manage assigned cases effectively, adhering to team targets, established processes, and procedures;
c) Process radio frequency license applications, modifications, and
cancellations in a timely and accurate manner. Ensure all applications meet technical and regulatory requirements, adhering to defined license terms and conditions.
d) Collaborate with the Finance team to ensure accurate and timely billing for stakeholders. Identify and report any billing problems or discrepancies encountered during processing.
e) Work closely with stakeholders on matters of spectrum licensing, providing basic consultancy and support.
f) Manage radio frequency licenses using the automated spectrum management system (ASMS) effectively. Assist with day-to-day operations of the Automated Spectrum Management System (ASMS) to ensure efficient licensing processes.
g) Ensure the Online Portal for spectrum licensing is operational and user-friendly. Provide helpdesk support and answer general inquiries on spectrum licensing procedures.
h) Update the Automated Spectrum Management System (ASMS) daily to maintain accurate and up-to-date records. Prepare and print various radio license documents, such as licenses and renewal notices;
i) Conduct audits of radio licenses assigned to ensure compliance and accuracy. Maintain organized section document movement records; and
j) Undertake and participate in tasks related to radio frequency interference resolution, spectrum monitoring and inspections to ensure compliance, as may be assigned by the supervisor where the need arises.
Requirements
3.0 ACADEMIC QUALIFICATIONS AND REQUIRED ATTRIBUTES
a) General Education
Full Grade 12 School Certificate
b) Academic/Professional Qualifications
Diploma in Electrical, Electronic or Telecommunication fields OR
Degree in Electrical, Electronic or Telecommunication Engineering or equivalent
c) Work Experience
Diploma entry – 2 years’ work experience
Degree entry – No work experience is required
d) Core Competencies
i. Strong knowledge of Radio Frequency engineering, telecommunications systems, and spectrum management tools;
ii. Understanding of national/international spectrum regulations and licensing procedures;
iii. Ability to analyse spectrum usage, resolve interference issues, and prepare technical reports;
iv. Clear communication with stakeholders and provision of customer support on licensing matters;
v. Accurate frequency assignments and thorough documentation;
vi. Competent in using databases, licensing systems, and related digital tools; and
vii. High standards of integrity, confidentiality, and regulatory compliance.
4.0 TENURE
The position of Technical Officer (Spectrum Licensing) is on Permanent and Pensionable employment.
a) Provide consistent client service via phone, email, post, and web for inquiries related to radio frequency licenses; b) Manage assigned cases effectively, adhering to team targets, established processes, and procedures; c) Process radio frequency license applications, modifications, and cancellations in a timely and accurate manner. Ensure all applications meet technical and regulatory requirements, adhering to defined license terms and conditions. d) Collaborate with the Finance team to ensure accurate and timely billing for stakeholders. Identify and report any billing problems or discrepancies encountered during processing. e) Work closely with stakeholders on matters of spectrum licensing, providing basic consultancy and support. f) Manage radio frequency licenses using the automated spectrum management system (ASMS) effectively. Assist with day-to-day operations of the Automated Spectrum Management System (ASMS) to ensure efficient licensing processes. g) Ensure the Online Portal for spectrum licensing is operational and user-friendly. Provide helpdesk support and answer general inquiries on spectrum licensing procedures. h) Update the Automated Spectrum Management System (ASMS) daily to maintain accurate and up-to-date records. Prepare and print various radio license documents, such as licenses and renewal notices; i) Conduct audits of radio licenses assigned to ensure compliance and accuracy. Maintain organized section document movement records; and j) Undertake and participate in tasks related to radio frequency interference resolution, spectrum monitoring and inspections to ensure compliance, as may be assigned by the supervisor where the need arises
i. Strong knowledge of Radio Frequency engineering, telecommunications systems, and spectrum management tools; ii. Understanding of national/international spectrum regulations and licensing procedures; iii. Ability to analyse spectrum usage, resolve interference issues, and prepare technical reports; iv. Clear communication with stakeholders and provision of customer support on licensing matters; v. Accurate frequency assignments and thorough documentation; vi. Competent in using databases, licensing systems, and related digital tools; and vii. High standards of integrity, confidentiality, and regulatory compliance.
Diploma in Electrical, Electronic or Telecommunication fields OR Degree in Electrical, Electronic or Telecommunication Engineering or equivalent c) Work Experience Diploma entry – 2 years’ work experience Degree entry – No work experience is required
JOB-6810af8762beb
Vacancy title:
Technical Officer (spectrum Licensing)
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Management]
Jobs at:
Zambia Information and Communications Technology Authority ( ZICTA )
Deadline of this Job:
Tuesday, May 6 2025
Duty Station:
Choma | Choma | Zambia
Summary
Date Posted: Tuesday, April 29 2025, Base Salary: Not Disclosed
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JOB DETAILS:
1.0 JOB PURPOSE
To undertake efficient and effective radio spectrum licensing and client service in line with guidelines and procedures.
2.0 SPECIFIC RESPONSIBILITIES
a) Provide consistent client service via phone, email, post, and web for inquiries related to radio frequency licenses;
b) Manage assigned cases effectively, adhering to team targets, established processes, and procedures;
c) Process radio frequency license applications, modifications, and
cancellations in a timely and accurate manner. Ensure all applications meet technical and regulatory requirements, adhering to defined license terms and conditions.
d) Collaborate with the Finance team to ensure accurate and timely billing for stakeholders. Identify and report any billing problems or discrepancies encountered during processing.
e) Work closely with stakeholders on matters of spectrum licensing, providing basic consultancy and support.
f) Manage radio frequency licenses using the automated spectrum management system (ASMS) effectively. Assist with day-to-day operations of the Automated Spectrum Management System (ASMS) to ensure efficient licensing processes.
g) Ensure the Online Portal for spectrum licensing is operational and user-friendly. Provide helpdesk support and answer general inquiries on spectrum licensing procedures.
h) Update the Automated Spectrum Management System (ASMS) daily to maintain accurate and up-to-date records. Prepare and print various radio license documents, such as licenses and renewal notices;
i) Conduct audits of radio licenses assigned to ensure compliance and accuracy. Maintain organized section document movement records; and
j) Undertake and participate in tasks related to radio frequency interference resolution, spectrum monitoring and inspections to ensure compliance, as may be assigned by the supervisor where the need arises.
Requirements
3.0 ACADEMIC QUALIFICATIONS AND REQUIRED ATTRIBUTES
a) General Education
Full Grade 12 School Certificate
b) Academic/Professional Qualifications
Diploma in Electrical, Electronic or Telecommunication fields OR
Degree in Electrical, Electronic or Telecommunication Engineering or equivalent
c) Work Experience
Diploma entry – 2 years’ work experience
Degree entry – No work experience is required
d) Core Competencies
i. Strong knowledge of Radio Frequency engineering, telecommunications systems, and spectrum management tools;
ii. Understanding of national/international spectrum regulations and licensing procedures;
iii. Ability to analyse spectrum usage, resolve interference issues, and prepare technical reports;
iv. Clear communication with stakeholders and provision of customer support on licensing matters;
v. Accurate frequency assignments and thorough documentation;
vi. Competent in using databases, licensing systems, and related digital tools; and
vii. High standards of integrity, confidentiality, and regulatory compliance.
4.0 TENURE
The position of Technical Officer (Spectrum Licensing) is on Permanent and Pensionable employment.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
- Applicants should submit their applications by attaching their latest Curriculum Vitae with daytime mobile phone number and certified copies of certificates via the ZICTA job portal at www.zicta.zm . The closing date for receiving the applications is Tuesday, May 6, 2025, at 17:00 hours.
- Please address your application to the Director General, Zambia Information and Communications Technology Authority and ONLY shortlisted candidates will be contacted.
- To apply for this job please visit zicta.mcidirecthire.com.
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