1. ROLE IDENTIFICATION

Job Title: TRAINER/INSTRUCTOR

Direct Reports: OPERATIONS MANAGER

2. JOB PURPOSE

The Trainer/Instructor will be responsible for designing, delivering, and evaluating training programs for security guards and related personnel. The role ensures that all staff are well-equipped with the necessary knowledge, skills, and discipline to perform their duties effectively and in compliance with company standards and regulatory requirements.

3. KEY RESPONSIBILITIES

• Develop and deliver training programs for new recruits and existing security personnel
• Conduct induction training, refresher courses, and specialized security training
• Train staff on security procedures, emergency response, customer service, and safety protocols
• Assess trainees’ performance and provide feedback and recommendations
• Ensure compliance with company policies and industry regulations
• Maintain accurate training records and reports
• Identify training needs and recommend improvements
• Conduct drills and simulations (e.g., fire, evacuation, incident response)
• Promote discipline, professionalism, and high ethical standards among staff

4.NATURE OF DECISION MAKING

a) Strategic

b) Financial

c) Analytical

5. QUALIFICATIONS: Minimum

• Grade Twelve (12) School Certificate
• Proven experience as a security trainer, instructor, or similar role
• Background in security services, law enforcement, or military is an added advantage

6.EXPERIENCE:

Minimum At least 5 years’ experience in security

ATTRIBUTES AND SKILLS :

• Training and facilitation skills
• Leadership and mentorship
• Attention to detail
• Problem-solving and decision-making
• Strong interpersonal skills
• Ability to work under pressure

• Develop and deliver training programs for new recruits and existing security personnel
• Conduct induction training, refresher courses, and specialized security training
• Train staff on security procedures, emergency response, customer service, and safety protocols
• Assess trainees’ performance and provide feedback and recommendations
• Ensure compliance with company policies and industry regulations
• Maintain accurate training records and reports
• Identify training needs and recommend improvements
• Conduct drills and simulations (e.g., fire, evacuation, incident response)
• Promote discipline, professionalism, and high ethical standards among staff

• Training and facilitation skills
• Leadership and mentorship
• Attention to detail
• Problem-solving and decision-making
• Strong interpersonal skills
• Ability to work under pressure

• Grade Twelve (12) School Certificate
• Proven experience as a security trainer, instructor, or similar role
• Background in security services, law enforcement, or military is an added advantage