Customer Service Officer (FMCG) job at Home Pro Enterprise Zambia Limited

Vacancy title: Customer Service Officer (FMCG)

[ Type: FULL TIME , Industry: Manufacturing , Category: Customer Service ]

Jobs at:

Home Pro Enterprise Zambia Limited

Deadline of this Job:
29 December 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Monday, December 05, 2022 , Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Home Pro Enterprise Zambia Limited
Home Pro Enterprise Zambia Limited jobs in Zambia

JOB DETAILS:
According the department process and daily management norms, Engaged in sales operation support, order processing, customers relationship maintenance, data analysis and Excel output, to improve the efficiency of department operation and customer satisfaction

JOB DESCRIPTION
• Provide support services such as order preparation and ushering of customers through the payment procedure and issuing of goods by warehouse.
• Enter customers orders and access the company’s internal system to obtain and extract order information and provides customer service management with data for inclusion in various scheduled and special reports.
• output and make an analysis for achievement form on different aspects like weekly sales,monthly sales, category sales structure
• keep updating the department management tracking form and assist manager to improve the team work
• Receives inquires from customers and resolve a variety of customer related issues
• resolve customer’s complaint and output the tracking form
• Receive inquiries from customers and resolve a variety of customer related issues.
• Other work tasks arranged by the supervisor and manager

QUALIFICATIONS
• Bachelors Degree
• 20-30 years of age
• Good communication and coordination skills
• Good computer skills,
• Good with Excel and data analysis

OTHER ATTRIBUTES
• positive & Kind
• patient
• good at communication
Female’s are strongly urged to apply.

Job Experience: No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure
To apply for this job email your details to zmhr@sunda.com 


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 29 December 2022
Duty Station: Lusaka
Posted: 05-12-2022
No of Jobs: 1
Start Publishing: 05-12-2022
Stop Publishing (Put date of 2030): 05-12-2066
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.