Event Planner/ Event coordinator

Location: Events Venue in Lusaka

Job Description:

• Making arrangements for all event activities including weddings , bridal showers , dinner events or parties, special events, meetings or conferences.
• Meet with clients to discuss their décor and even vision and preferences
• Coordinate and oversee event day activities, including setup, vendor arrivals, ceremony, reception, and teardown
• Ensure that all vendors are aware of their responsibilities and timelines
• Communicate with the event party and family members to ensure they are informed and comfortable with the plans
• Handle any unexpected issues or emergencies that may arise during the planning process or on the wedding day
• Ensure that event day runs smoothly and according to the client’s vision
• Provide excellent customer service and ensure client satisfaction throughout the entire décor setup, event planning, and event execution process
• Proactively call existing and potential customers and upsell Event Packages offered.
• Accurately record details of Customer Inbound and Outbound calls.
• Assist with creating Content Videos for our social media [Facebook, Instagram, Tiktok, and YouTube] posting and advertising
• Other Duties as assigned by the General Manager

Requirements:

• Grade Twelve (12) Certificate or its equivalent.
• College courses or Certificate in Functions & Events Management, Or Events Decor, General Hospitality
• 2 – 3 years working in hospitality and events management industry.
• Work experience as a Décor Specialist/Wedding/Event Coordinator or similar role
• Ability to independently think through, manage and solve problems.
• Willingness to work long hours, evenings and on weekends and holidays.
• Ability to manage multiple tasks and priorities and work under pressure
• Excellent communication and interpersonal skills
• Knowledge of wedding traditions and customs
• Proficient in Microsoft Office, Google Docs and event management software

• Making arrangements for all event activities including weddings , bridal showers , dinner events or parties, special events, meetings or conferences.
• Meet with clients to discuss their décor and even vision and preferences
• Coordinate and oversee event day activities, including setup, vendor arrivals, ceremony, reception, and teardown
• Ensure that all vendors are aware of their responsibilities and timelines
• Communicate with the event party and family members to ensure they are informed and comfortable with the plans
• Handle any unexpected issues or emergencies that may arise during the planning process or on the wedding day
• Ensure that event day runs smoothly and according to the client’s vision
• Provide excellent customer service and ensure client satisfaction throughout the entire décor setup, event planning, and event execution process
• Proactively call existing and potential customers and upsell Event Packages offered.
• Accurately record details of Customer Inbound and Outbound calls.
• Assist with creating Content Videos for our social media [Facebook, Instagram, Tiktok, and YouTube] posting and advertising
• Other Duties as assigned by the General Manager

• Ability to independently think through, manage and solve problems.
• Willingness to work long hours, evenings and on weekends and holidays.
• Ability to manage multiple tasks and priorities and work under pressure
• Excellent communication and interpersonal skills
• Knowledge of wedding traditions and customs
• Proficient in Microsoft Office, Google Docs and event management software

• Grade Twelve (12) Certificate or its equivalent.
• College courses or Certificate in Functions & Events Management, Or Events Decor, General Hospitality