Background information about the job or company (e.g., role context, company overview)

At MTN Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

Responsibilities or duties

The key responsibilities for this role include but are not limited to the following:

• Monitors all CSI activities online with a goal of building and maintaining an engaged digital community.
• Regularly updates all social media platforms operated by the Foundation.
• Manages day-to-day interactions with digital media and creative advertising agencies.
• Collaborate with the media agency to develop strategies and media content that distinguish the MTN Zambia Foundation in the market.
• Provide weekly/monthly reports to the supervisor according to their requirements and as when needed.
• Organize filming and photography for all Foundation activities and archive them for future reference.
• Assist in preparing motivations for project implementation, prepare regular reports on project implementation and expenses upon request by the Foundation Coordinator.
• Collect and save PR and CSI content (videos and pictures) unto the shared drive.

Qualifications or requirements (e.g., education, skills)

Candidate Requirements

• Degree in Media Relations or Mass Communication and Public Relations or Journalism and/or Project Management.
• Excellent administrative and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to build relationships and collaborate effectively with industry professionals or social media influencers.

Experience needed

• At least 3 years proven experience in public relations, management of social media and digital marketing for donor agencies or community-based organisations or Non-Governmental Organisations (NGO).
• Experience in management and implementation of communication plans and tracking performance of the media content and campaigns.
• Experience in fund raising, budget management and financial reporting.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Women are strongly encouraged to apply

• Monitors all CSI activities online with a goal of building and maintaining an engaged digital community.
• Regularly updates all social media platforms operated by the Foundation.
• Manages day-to-day interactions with digital media and creative advertising agencies.
• Collaborate with the media agency to develop strategies and media content that distinguish the MTN Zambia Foundation in the market.
• Provide weekly/monthly reports to the supervisor according to their requirements and as when needed.
• Organize filming and photography for all Foundation activities and archive them for future reference.
• Assist in preparing motivations for project implementation, prepare regular reports on project implementation and expenses upon request by the Foundation Coordinator.
• Collect and save PR and CSI content (videos and pictures) unto the shared drive.

• Public relations
• Management of social media
• Digital marketing
• Management and implementation of communication plans
• Tracking performance of media content and campaigns
• Fund raising
• Budget management
• Financial reporting
• Administrative skills
• Organizational skills
• Communication skills
• Interpersonal skills
• Relationship building
• Collaboration

• Degree in Media Relations or Mass Communication and Public Relations or Journalism and/or Project Management.