Vacancy title:
Front Office Attendant

[Type: FULL_TIME, Industry: Consulting, Category: Customer Service, Restaurant & Hospitality]

Jobs at:
KSM Management Consultants Limited

Deadline of this Job:
Tuesday, October 13 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Wednesday, October 7 2026, Base Salary: Not Disclosed

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Learn more about KSM Management Consultants Limited
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JOB DETAILS:

Background

KSM Management Consultants, a premier Human Resource and Management Consulting firm in Zambia and the driving force behind GoZambiaJobs.co.zm, is seeking qualified and motivated professionals for various full-time hospitality jobs in Zambia. We invite applications from candidates eager to contribute to dynamic hospitality environments across multiple roles.

Available Hospitality Jobs in Zambia

We are recruiting for the following positions within the hospitality sector:

Front Office Attendant (1 Position)

Key Responsibilities:

• Professionally welcome guests and manage check-in/check-out processes efficiently.
• Verify guest information and handle reservations and payments accurately.
• Respond to enquiries regarding rooms, services, and rates.
• Maintain front office records and coordinate with housekeeping on room status.
• Manage guest complaints and ensure confidentiality of information.
• Ensure the reception area is clean, presentable, and compliant with safety standards.

Qualifications and Experience:

• Grade 12 Certificate required; hospitality-related certification is an advantage.
• 1 to 2 years’ experience in front office, hotel reception, or customer service roles.
• Familiarity with reservation or property management systems is beneficial.
• Strong communication and numeracy skills, with professional appearance.
• Ability to work shifts, weekends, and public holidays.

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates who meet the qualifications are encouraged to submit their CVs

Please clearly indicate the position you are applying for in the mail subject line. Applications will be accepted until 13 October 2026. Only candidates who meet the specified requirements will be contacted.

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