Job Purpose

To provide administrative and operational support to the Human Resources Department in recruitment, employee records management, onboarding, attendance administration, employee relations, HR reporting, and the implementation of company policies and procedures.

Key Duties and Responsibilities

• Assist with recruitment activities, including receiving applications, scheduling interviews, and maintaining recruitment records.
• Support employee onboarding by preparing documentation, coordinating inductions, and ensuring that required employment records are completed.
• Maintain accurate, up-to-date, and confidential employee files in both physical and electronic formats.
• Assist in recording and monitoring employee attendance, leave applications, absenteeism, and other timekeeping information.
• Support payroll administration by compiling and verifying approved HR information, including employee changes, attendance records, and leave data.
• Respond to routine employee enquiries regarding HR procedures, leave, documentation, and company policies.
• Assist with performance management administration, training coordination, and employee development activities.
• Support the preparation of HR reports,
• Assist with the administration of disciplinary and grievance procedures by organizing documentation and maintaining proper records.
• Help ensure that HR processes comply with applicable Zambian employment legislation, company policies, and internal procedures.
• Maintain confidentiality when handling employee information, disciplinary matters, payroll records, and other sensitive documentation.
• Coordinate with relevant departments to ensure that employee information is accurate and updated promptly.
• Perform other HR administrative duties as assigned by the HR Officer or HR Manager.

Minimum Qualifications

• Diploma or Bachelor's Degree in Human Resource Management or an equivalent recognised qualification.
• Membership of, or eligibility for membership with ZIHRM,
• Minimum 2 Years Experience in Human Resource Role
• Knowledge of basic recruitment, employee records management, HR administration, and employment legislation.
• Proficiency in Microsoft Office applications.

• Assist with recruitment activities, including receiving applications, scheduling interviews, and maintaining recruitment records.
• Support employee onboarding by preparing documentation, coordinating inductions, and ensuring that required employment records are completed.
• Maintain accurate, up-to-date, and confidential employee files in both physical and electronic formats.
• Assist in recording and monitoring employee attendance, leave applications, absenteeism, and other timekeeping information.
• Support payroll administration by compiling and verifying approved HR information, including employee changes, attendance records, and leave data.
• Respond to routine employee enquiries regarding HR procedures, leave, documentation, and company policies.
• Assist with performance management administration, training coordination, and employee development activities.
• Support the preparation of HR reports,
• Assist with the administration of disciplinary and grievance procedures by organizing documentation and maintaining proper records.
• Help ensure that HR processes comply with applicable Zambian employment legislation, company policies, and internal procedures.
• Maintain confidentiality when handling employee information, disciplinary matters, payroll records, and other sensitive documentation.
• Coordinate with relevant departments to ensure that employee information is accurate and updated promptly.
• Perform other HR administrative duties as assigned by the HR Officer or HR Manager.

• Knowledge of basic recruitment
• Employee records management
• HR administration
• Knowledge of employment legislation
• Proficiency in Microsoft Office applications
• Confidential handling of employee information and sensitive documentation

• Diploma or Bachelor's Degree in Human Resource Management or an equivalent recognised qualification.
• Membership of, or eligibility for membership with ZIHRM.
• Minimum 2 Years Experience in Human Resource Role.