Overview

We are recruiting!

Our client in Lusaka, is looking for a Head of Distribution & Logistics to join their team for a job vacancy within the Transport and Logistics industry.

To apply, or for more information, follow the link below.

Role Overview

The Head of Distribution & Logistics will be responsible for leading and optimizing end-to-end distribution operations, with a strong focus on cold chain management. This role ensures efficient product flow across wholesalers, retailers, and cross-border markets while maintaining product integrity and operational excellence.

The role combines strategic oversight with hands-on operational execution, supporting both logistics performance and commercial growth, particularly in expanding the cold chain business.

Key Responsibilities

Distribution & Operational Management

• Oversee day-to-day distribution operations across wholesalers and retailers, ensuring seamless execution.
• Ensure product availability, on-time delivery, and service level excellence across all channels.
• Drive operational efficiency and continuous improvement initiatives.
• Act as an operational specialist, solving complex distribution challenges.

Cold Chain Management

• Lead and expand cold chain logistics capabilities.
• Ensure strict compliance with temperature-controlled handling and storage requirements.
• Identify opportunities to grow the cold chain business and improve service offerings.

Cross-Border Operations

• Manage and optimize cross-border distribution activities.
• Ensure compliance with regional trade regulations and customs requirements.
• Improve lead times, cost efficiency, and reliability across borders.

Transport & Logistics Optimization

• Support transport operations in collaboration with the Head of Logistics.
• Contribute to the rollout and adoption of AI-driven transport optimization tools.
• Improve route planning, fleet utilization, and delivery efficiency.

Systems & Data Management

• Utilize systems such as Sage and DAT/Time (or similar ERP/logistics platforms) for operational control and reporting.
• Ensure data accuracy, visibility, and reporting integrity.
• Leverage analytics to drive decision-making and performance improvements.

Distribution Costing & Financial Efficiency

• Develop and manage distribution cost models.
• Identify cost-saving opportunities without compromising service quality.
• Monitor logistics spend and drive budget adherence.

Trading Operations Support

• Align distribution activities with trading and commercial objectives.
• Ensure operational readiness to support sales growth and market expansion.
• Collaborate with commercial teams to improve customer service and fulfillment.

Sales Enablement

• Support sales teams by ensuring strong product availability and delivery reliability.
• Contribute to strategies that grow revenue through improved distribution reach and service.
• Play a key role in expanding market access via efficient logistics.

Key Skills & Competencies

• Strong operational leadership and execution capability
• Deep expertise in cold chain logistics
• Cross-border logistics and regulatory knowledge
• Data-driven decision-making and analytical skills
• Experience with ERP/logistics systems (e.g., Sage, DAT/Time)
• Strong financial acumen in distribution costing
• Ability to implement and adapt to AI-driven logistics tools
• Excellent stakeholder management and collaboration skills
• Commercial awareness with the ability to support sales growth

Experience & Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field
• 8–12+ years of experience in distribution and logistics
• Proven experience in cold chain logistics (essential)
• Experience managing large-scale distribution networks (wholesale & retail)
• Strong background in cross-border operations (preferably within Africa)
• Experience in transport optimization and logistics technologies

Success Measures

• Improved service levels across wholesalers and retailers
• Growth and efficiency of cold chain operations
• Reduced distribution costs and improved margins
• Enhanced cross-border performance and reliability
• Successful implementation of transport AI initiatives
• Tangible support to sales growth and market expansion

• Oversee day-to-day distribution operations across wholesalers and retailers, ensuring seamless execution.
• Ensure product availability, on-time delivery, and service level excellence across all channels.
• Drive operational efficiency and continuous improvement initiatives.
• Act as an operational specialist, solving complex distribution challenges.
• Lead and expand cold chain logistics capabilities.
• Ensure strict compliance with temperature-controlled handling and storage requirements.
• Identify opportunities to grow the cold chain business and improve service offerings.
• Manage and optimize cross-border distribution activities.
• Ensure compliance with regional trade regulations and customs requirements.
• Improve lead times, cost efficiency, and reliability across borders.
• Support transport operations in collaboration with the Head of Logistics.
• Contribute to the rollout and adoption of AI-driven transport optimization tools.
• Improve route planning, fleet utilization, and delivery efficiency.
• Utilize systems such as Sage and DAT/Time (or similar ERP/logistics platforms) for operational control and reporting.
• Ensure data accuracy, visibility, and reporting integrity.
• Leverage analytics to drive decision-making and performance improvements.
• Develop and manage distribution cost models.
• Identify cost-saving opportunities without compromising service quality.
• Monitor logistics spend and drive budget adherence.
• Align distribution activities with trading and commercial objectives.
• Ensure operational readiness to support sales growth and market expansion.
• Collaborate with commercial teams to improve customer service and fulfillment.
• Support sales teams by ensuring strong product availability and delivery reliability.
• Contribute to strategies that grow revenue through improved distribution reach and service.
• Play a key role in expanding market access via efficient logistics.

• Strong operational leadership and execution capability
• Deep expertise in cold chain logistics
• Cross-border logistics and regulatory knowledge
• Data-driven decision-making and analytical skills
• Experience with ERP/logistics systems (e.g., Sage, DAT/Time)
• Strong financial acumen in distribution costing
• Ability to implement and adapt to AI-driven logistics tools
• Excellent stakeholder management and collaboration skills
• Commercial awareness with the ability to support sales growth

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field
• Proven experience in cold chain logistics (essential)
• Experience managing large-scale distribution networks (wholesale & retail)
• Strong background in cross-border operations (preferably within Africa)
• Experience in transport optimization and logistics technologies