Background

Turtle Insurance Brokers, established in 2016, is one of Zambia’s leading independent insurance brokers, focusing on consultancy services in insurance broking and risk management. For more information, see turtleinsurance.net

The company seeks to fill the following position:

Position: Insurance Services Representative

Department: Insurance Services

Job Outline

We are seeking a motivated, detail-oriented professional to join our Insurance Services Team. The successful candidate will support the placement of insurance business by coordinating with insurers and internal teams, reviewing policy documentation, and ensuring a smooth quotation and renewal process.

Key Responsibilities

• Engage with insurers to obtain terms and support negotiations (the candidate should possess knowledge about general insurance products)
• Process insurance placements accurately and efficiently
• Communicate with internal departments to fulfil client requests
• Build and maintain strong relationships with insurers
• Ensure timely processing of all quotations and related documentation
• Review and verify insurance policy documents for accuracy
• Maintain and update relevant reports and documentation

Requirements

• Diploma in Insurance from a recognised institution (minimum requirement)
• Minimum of 2 years of experience in the insurance industry, preferably in underwriting
• Strong communication and interpersonal skills
• High level of attention to detail and organisational ability
• Solid understanding of insurance principles and practices
• Ability to manage confidential and sensitive information with discretion

• Engage with insurers to obtain terms and support negotiations (the candidate should possess knowledge about general insurance products)
• Process insurance placements accurately and efficiently
• Communicate with internal departments to fulfil client requests
• Build and maintain strong relationships with insurers
• Ensure timely processing of all quotations and related documentation
• Review and verify insurance policy documents for accuracy
• Maintain and update relevant reports and documentation

• Strong communication and interpersonal skills
• High level of attention to detail and organisational ability
• Solid understanding of insurance principles and practices
• Ability to manage confidential and sensitive information with discretion

• Diploma in Insurance from a recognised institution (minimum requirement)
• Minimum of 2 years of experience in the insurance industry, preferably in underwriting