Background

VVOB – education for development is an international non-profit organisation with over 40 years’ experience in strengthening the quality of education systems in Africa, Asia and South America in close partnership with ministries of education and their institutions. We are seeking for an Operations Manager – HR and Fleet who will be based at our Lusaka office. The Operations Manager will oversee the Human Resources and Fleet units, ensuring the effective management, execution, monitoring, and optimisation of operational systems. In this role, you will be responsible for developing and coordinating the implementation of policies and guidelines, while providing leadership and support to your team.

Key Responsibilities:

• Provide strategic support and operational guidance to the overall HR function
• Support the implementation and management of fleet and fuel management systems.
• Support the implementation of changes related to this function (HR & Fleet), in alignment with the country office’s change management initiatives.
• Collaborate closely with the Country Programmes Manager (CPM) and the Operations Manager leading the Finance & Procurement unit, the management team and other departments to foster a good partnership among all parties involved in the execution of operational activities.
• Ensure that VVOB Zambia complies with VVOB global standards, local laws, and donor requirements.
• Provide leadership, management, and performance monitoring for the HR and fleet functions and all direct reports within this function.

Desired Qualifications and Experience:

• Master’s degree in business management, Human Resource Management, or equivalent. A professional qualification in HR and Fleet management will be an asset.
• A minimum of five years of experience in operational management, specifically in Human Resources, Transport/Fleet Management, and office management.
• Registered with Zambia Institute of Human Resource Management (ZIHRM) with a valid practicing certificate.
• Knowledge of and vision on critical HR themes, such as strategic workforce planning, salary policy, organizational changes and development, leadership.
• Experience (at least 3 years) with leading multicultural and effective teams.
• Ability to define, develop, generate or prepare internal and external reports
• Serves as a valuable business partner to the operational unit and other departments; understands the various business processes and linkages.
• Ability to understand and apply organisational policies/procedures, donor regulations, and local government regulations to manage and control both financial and non-financial risks to which the organisation might be exposed
• Ability to use technology to solve problems, analyse data, and enhance business performance

Additional Notes

This is a national position, open to Zambian Nationals.

• Provide strategic support and operational guidance to the overall HR function
• Support the implementation and management of fleet and fuel management systems.
• Support the implementation of changes related to this function (HR & Fleet), in alignment with the country office’s change management initiatives.
• Collaborate closely with the Country Programmes Manager (CPM) and the Operations Manager leading the Finance & Procurement unit, the management team and other departments to foster a good partnership among all parties involved in the execution of operational activities.
• Ensure that VVOB Zambia complies with VVOB global standards, local laws, and donor requirements.
• Provide leadership, management, and performance monitoring for the HR and fleet functions and all direct reports within this function.

• Ability to define, develop, generate or prepare internal and external reports
• Serves as a valuable business partner to the operational unit and other departments; understands the various business processes and linkages.
• Ability to understand and apply organisational policies/procedures, donor regulations, and local government regulations to manage and control both financial and non-financial risks to which the organisation might be exposed
• Ability to use technology to solve problems, analyse data, and enhance business performance

• Master’s degree in business management, Human Resource Management, or equivalent. A professional qualification in HR and Fleet management will be an asset.
• A minimum of five years of experience in operational management, specifically in Human Resources, Transport/Fleet Management, and office management.
• Registered with Zambia Institute of Human Resource Management (ZIHRM) with a valid practicing certificate.
• Knowledge of and vision on critical HR themes, such as strategic workforce planning, salary policy, organizational changes and development, leadership.
• Experience (at least 3 years) with leading multicultural and effective teams.