About Angel Oak Technologies

Angel Oak Technologies is a leading technology and engineering solutions company providing ICT infrastructure, telecommunications, cybersecurity, CCTV and security systems, fire detection and suppression, power solutions, and managed support services across Zambia. We partner with leading global technology providers to deliver innovative, reliable, and customer-focused solutions to the mining, government, education, healthcare, financial, and commercial sectors.

As we continue to grow, we are seeking a highly motivated and results-oriented Account Manager to join our team.

Key Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Identify new business opportunities within assigned accounts and target markets.
• Prepare quotations, proposals, and tender responses in collaboration with technical teams.
• Develop and execute account growth strategies.
• Conduct client visits, presentations, and solution demonstrations.
• Coordinate project handovers between clients and engineering teams.
• Ensure high levels of customer satisfaction and retention.
• Monitor market trends and competitor activities.
• Meet and exceed monthly and annual sales targets.
• Maintain accurate sales forecasts and CRM records.
• Support contract renewals, maintenance agreements, and managed service opportunities.

Minimum Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, ICT, Engineering, or a related field.
• Minimum of 2 years' experience in Account Management, Business Development, or Corporate Sales.
• Experience selling ICT, engineering, telecommunications, or technology solutions will be an added advantage.
• Excellent communication, negotiation, and presentation skills.
• Strong proposal writing and client relationship management skills.
• Proficiency in Microsoft Office.
• Valid driver's licence is an added advantage.

Personal Attributes

• Self-driven and target-oriented.
• Professional and confident when engaging executive-level clients.
• Strong business acumen and commercial awareness.
• Excellent planning and organizational skills.
• Team player with a customer-first mindset.
• High level of integrity and accountability.

What We Offer

• Opportunity to work with one of Zambia's growing technology companies.
• Continuous professional development.
• Exposure to high-profile corporate and mining projects.
• Career growth opportunities.
• Competitive remuneration based on experience.

• Build and maintain strong relationships with new and existing clients.
• Identify new business opportunities within assigned accounts and target markets.
• Prepare quotations, proposals, and tender responses in collaboration with technical teams.
• Develop and execute account growth strategies.
• Conduct client visits, presentations, and solution demonstrations.
• Coordinate project handovers between clients and engineering teams.
• Ensure high levels of customer satisfaction and retention.
• Monitor market trends and competitor activities.
• Meet and exceed monthly and annual sales targets.
• Maintain accurate sales forecasts and CRM records.
• Support contract renewals, maintenance agreements, and managed service opportunities.

• Excellent communication, negotiation, and presentation skills.
• Strong proposal writing and client relationship management skills.
• Proficiency in Microsoft Office.

• Diploma or Bachelor's Degree in Business Administration, Marketing, ICT, Engineering, or a related field.
• Minimum of 2 years' experience in Account Management, Business Development, or Corporate Sales.
• Experience selling ICT, engineering, telecommunications, or technology solutions will be an added advantage.
• Valid driver's licence is an added advantage.