VACANCY ANNOUNCEMENT

Advanced Life Support (ALS) Paramedic

Location: Lusaka, Zambia

Department: Medical Services – Operations

Reports To: Operations Manager (Operational) and Chief Medical Officer (Clinical)

About SES

Specialty Emergency Services (SES) is a leading provider of Premium Health Insurance, Compassionate Clinics and Emergency Medical Services, (medical evacuations, occupational health services, event medical cover, remote site healthcare, and industrial emergency response solutions) across Zambia and Internationally.

We are seeking a highly motivated and experienced Advanced Life Support (ALS) Paramedic to join our Operations Team. The successful candidate will provide advanced pre-hospital emergency care while ensuring operational readiness of ambulances, medical equipment, and emergency medical supplies.

Key Responsibilities

• Provide Advanced Life Support (ALS) emergency medical care and patient stabilisation.
• Respond to emergency calls, medical evacuations, and inter-facility transfers by road and air ambulance.
• Assess, treat, monitor, and safely transport critically ill and injured patients.
• Maintain operational readiness of ambulances, medical equipment, drugs, and consumables.
• Complete accurate patient care records and operational documentation.
• Ensure compliance with SES Clinical Practice Guidelines, Standard Operating Procedures (SOPs), and HPCZ professional standards.
• Participate in on-call duties, medical standbys, and deployments to remote, industrial, and mine sites as required.
• Support fleet inspections, equipment maintenance, and quality assurance activities.

Minimum Requirements

Education & Professional Qualifications

Essential

• Diploma or Degree in Advanced Life Support (ALS) Paramedicine or equivalent recognized qualification.
• Current HPCZ Practicing License.

Preferred

• ACLS Certification
• PALS Certification
• ITLS/PHTLS Certification
• BLS Certification
• Aviation Medicine or Aviation Healthcare Provider Training

Experience

Essential

• Minimum of 3 years' post-qualification experience as an Advanced Life Support Paramedic.
• Experience in emergency ambulance services and pre-hospital emergency care.

Added Advantage

• Experience in air ambulance operations.
• Experience in mining, industrial, occupational health, or remote site medical services.
• Experience in critical care transport and medical evacuation.

Essential Competencies

Clinical Competencies

• Advanced patient assessment and clinical decision-making
• Advanced airway and resuscitation skills
• Trauma and medical emergency management
• Critical care patient transport
• ECG interpretation and emergency pharmacology

Operational Competencies

• Emergency response and scene management
• Ambulance operations and medical evacuation
• Equipment, drug, and inventory management
• Clinical documentation and record keeping
• Computer literacy (Microsoft Office)

Behavioural Competencies

• Sound clinical judgement
• Effective communication and interpersonal skills
• Professionalism and integrity
• Teamwork and collaboration
• Customer service orientation
• Ability to perform under pressure
• Adaptability and resilience
• Attention to detail

Additional Requirements

• Valid driver's license.
• Willingness to work shifts, weekends, nights, and public holidays.
• Ability to participate in an on-call roster.
• Willingness to travel and work at remote operational sites across Zambia & Internationally
• Medically fit for emergency response duties.

• Provide Advanced Life Support (ALS) emergency medical care and patient stabilisation.
• Respond to emergency calls, medical evacuations, and inter-facility transfers by road and air ambulance.
• Assess, treat, monitor, and safely transport critically ill and injured patients.
• Maintain operational readiness of ambulances, medical equipment, drugs, and consumables.
• Complete accurate patient care records and operational documentation.
• Ensure compliance with SES Clinical Practice Guidelines, Standard Operating Procedures (SOPs), and HPCZ professional standards.
• Participate in on-call duties, medical standbys, and deployments to remote, industrial, and mine sites as required.
• Support fleet inspections, equipment maintenance, and quality assurance activities.

• Advanced patient assessment and clinical decision-making
• Advanced airway and resuscitation skills
• Trauma and medical emergency management
• Critical care patient transport
• ECG interpretation and emergency pharmacology
• Emergency response and scene management
• Ambulance operations and medical evacuation
• Equipment, drug, and inventory management
• Clinical documentation and record keeping
• Computer literacy (Microsoft Office)
• Sound clinical judgement
• Effective communication and interpersonal skills
• Professionalism and integrity
• Teamwork and collaboration
• Customer service orientation
• Ability to perform under pressure
• Adaptability and resilience
• Attention to detail

• Diploma or Degree in Advanced Life Support (ALS) Paramedicine or equivalent recognized qualification.
• Current HPCZ Practicing License.
• ACLS Certification
• PALS Certification
• ITLS/PHTLS Certification
• BLS Certification
• Aviation Medicine or Aviation Healthcare Provider Training