Company Overview

Carlcare Service Limited was established in Hong Kong in 2009 with an aim to provide professional service support to mobile phones and other electronic consumer products, and over the years has become a leading service brand for consumer electronics in South East Asia, Middle East and Africa. Currently, Carlcare is providing full service support for TECNO, Itel & Infinix three worldwide famous mobile phone brands. Therefore, Carlcare Service Limited wishes to invite qualified candidates to fill the position of Assistant Logistics Specialist to be based in Lusaka.

JOB SUMMARY

The Assistant Logistics Specialist will support the efficient coordination of logistics and supply chain activities by assisting with shipment tracking, customs clearance processes, transportation coordination, inventory control, and logistics documentation. The candidate will work closely with internal departments, customs clearance agents, courier service providers, and transportation companies to ensure the timely movement of goods and accurate record-keeping.

Key Responsibilities

Logistics Coordination

• Assist in coordinating inbound and outbound shipments.
• Track shipments and provide regular status updates.
• Liaise with transport providers to ensure timely deliveries and collections.
• Coordinate local deliveries and monitor delivery schedules.

Customs & Courier Coordination

• Liaise with customs clearance companies and customs officials to facilitate the clearance of imported and exported goods.
• Coordinate shipments with courier service providers, including DHL and other logistics partners.
• Ensure all customs and shipping documentation is complete and submitted on time.

Documentation & Reporting

• Maintain accurate logistics records and shipment files.
• Update tracking forms and logistics databases promptly.
• Prepare delivery notes, dispatch records, and logistics reports.
• Ensure proper filing of shipping and customs documentation.

Inventory & Warehouse Support

• Assist with stock receipt and dispatch activities.
• Support inventory counts and stock reconciliations.
• Monitor inventory movements and report discrepancies.
• Assist with warehouse organization and stock control where required.

Administrative Support

• Prepare purchase and transport documentation as required.
• Respond to logistics-related queries from internal departments.
• Coordinate with procurement and finance departments regarding shipments and deliveries.
• Perform other logistics-related administrative duties assigned by the supervisor.

MINIMUM REQUIREMENTS

Education

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, Procurement, or a related field.

Experience

• At least a minimum of 2 years’ experience in logistics, supply chain, or a similar administrative role.
• Experience working with customs clearance procedures and courier companies is an added advantage.

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience using inventory or logistics management systems is an added advantage.
• Ability to prepare and maintain accurate records and reports.

Working Conditions

• Office-based with occasional visits to warehouses, transport depots, or customs offices.
• May require occasional travel within Zambia to coordinate logistics activities.

Additional Requirements

• Experience with warehouse operations is an added advantage.
• Knowledge of Zambian customs procedures and transport regulations is desirable.
• Female candidates are encouraged to apply in line with the organization’s commitment to promoting gender diversity in the workplace.

• Assist in coordinating inbound and outbound shipments.
• Track shipments and provide regular status updates.
• Liaise with transport providers to ensure timely deliveries and collections.
• Coordinate local deliveries and monitor delivery schedules.
• Liaise with customs clearance companies and customs officials to facilitate the clearance of imported and exported goods.
• Coordinate shipments with courier service providers, including DHL and other logistics partners.
• Ensure all customs and shipping documentation is complete and submitted on time.
• Maintain accurate logistics records and shipment files.
• Update tracking forms and logistics databases promptly.
• Prepare delivery notes, dispatch records, and logistics reports.
• Ensure proper filing of shipping and customs documentation.
• Assist with stock receipt and dispatch activities.
• Support inventory counts and stock reconciliations.
• Monitor inventory movements and report discrepancies.
• Assist with warehouse organization and stock control where required.
• Prepare purchase and transport documentation as required.
• Respond to logistics-related queries from internal departments.
• Coordinate with procurement and finance departments regarding shipments and deliveries.
• Perform other logistics-related administrative duties assigned by the supervisor.

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience using inventory or logistics management systems is an added advantage
• Ability to prepare and maintain accurate records and reports
• Experience with warehouse operations is an added advantage
• Knowledge of Zambian customs procedures and transport regulations is desirable

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, Procurement, or a related field
• At least a minimum of 2 years’ experience in logistics, supply chain, or a similar administrative role
• Experience working with customs clearance procedures and courier companies is an added advantage