JOB SUMMARY

To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations.

JOB SPECIFICATIONS

• Network Management: management of the company’s Internet, LAN, WAN, & VPN connectivity and services.
• Ensure strict enforcement and adherence of IT policies, standards and other regulatory requirements.
• Perform regular firmware updates for all IT Infrastructure in the environment.
• Maintain and monitor all data centres, IP Telephony systems third-party connections, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure.
• Perform daily monitoring all CCTV infrastructure (NVRs, cameras, external footage storage etc.) and operability.
• Coordinate all the IT Security requirements from the Infrastructure and Network System perspective.
• Contribute to the Monthly Risk Register formulation.
• Ensure that backup for all the systems under support are backed up as per policy.
• Ability to troubleshoot all incidents for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.
• Oversee preventative and corrective maintenance of IT infrastructure by support vendor.
• Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, ATMs, Clean Power Systems & Telephony Systems.
• IT Asset Management: Plan, monitor, record IT hardware assets and software license in an IT asset register.
• Participation in the formulation of the Budget for IT function and recommending it to Senior Management
• Biometrics: Ensure that the Biometric System is working properly, regularly updated, and that data is regularly backed up
• Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.

MINIMUM REQUIREMENTS

• Bachelor’s Degree in Information Technology/Computer Science or a related field.
• ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.
• At least 3 - 5 years’ work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).
• Financial services & Project Management exposure will be an added advantage.
• 2025 ICTAZ membership and practicing license.

OTHER REQUIREMENTS

• Effective oral and written communication skills
• Strong analytical and problem-solving skills
• Resilient & Ability to work well under minimum supervision
• Proactive and self-motivated
• Attention to detail and ability to work accurately
• Maintain the highest level of confidentiality and integrity
• High level of Discipline

• Network Management: management of the company’s Internet, LAN, WAN, & VPN connectivity and services.
• Ensure strict enforcement and adherence of IT policies, standards and other regulatory requirements.
• Perform regular firmware updates for all IT Infrastructure in the environment.
• Maintain and monitor all data centres, IP Telephony systems third-party connections, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure.
• Perform daily monitoring all CCTV infrastructure (NVRs, cameras, external footage storage etc.) and operability.
• Coordinate all the IT Security requirements from the Infrastructure and Network System perspective.
• Contribute to the Monthly Risk Register formulation.
• Ensure that backup for all the systems under support are backed up as per policy.
• Ability to troubleshoot all incidents for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.
• Oversee preventative and corrective maintenance of IT infrastructure by support vendor.
• Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, ATMs, Clean Power Systems & Telephony Systems.
• IT Asset Management: Plan, monitor, record IT hardware assets and software license in an IT asset register.
• Participation in the formulation of the Budget for IT function and recommending it to Senior Management
• Biometrics: Ensure that the Biometric System is working properly, regularly updated, and that data is regularly backed up
• Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.

• Effective oral and written communication skills
• Strong analytical and problem-solving skills
• Resilient & Ability to work well under minimum supervision
• Proactive and self-motivated
• Attention to detail and ability to work accurately
• Maintain the highest level of confidentiality and integrity
• High level of Discipline

• Bachelor’s Degree in Information Technology/Computer Science or a related field.
• ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.
• At least 3 - 5 years’ work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).
• Financial services & Project Management exposure will be an added advantage.
• 2025 ICTAZ membership and practicing license.