JOB DESCRIPTION

Position : Assistant Manager – Solwezi

Reports to : Partner

Location : New Office – Solwezi

ROLE PURPOSE

The Assistant Manager – Solwezi will play a pivotal role in establishing and leading a new office, ensuring the effective delivery of audit, accounting, tax, and outsourced finance services. This position is responsible for day‑to‑day operations, client service delivery, and team supervision, while supporting the growth and expansion of the firm’s BSO footprint in the new location.

KEY RESPONSIBILITIES

Operational Leadership

• Establish and manage the new Solwezi office, ensuring smooth setup and ongoing operations.
• Oversee daily workflows, resource allocation, and staff supervision.
• Ensure compliance with firm policies, procedures, and regulatory requirements.
• Monitor performance metrics and implement continuous improvement initiatives.

Client Service Delivery

• Manage delivery of audit, outsourced accounting, tax, and finance services to clients.
• Ensure accuracy, timeliness, and quality of outputs.
• Act as primary point of contact for clients, addressing queries and resolving issues.
• Maintain strong client relationships through proactive communication and service excellence.

Technical Expertise

• Apply strong technical accounting competence and sound tax knowledge in practical, client‑focused scenarios.
• Provide technical guidance and support to team members.
• Review and approve deliverables to ensure quality control and compliance.

Business Development

• Support business development initiatives in the new location.
• Identify growth opportunities and contribute to client acquisition strategies.
• Strengthen relationships with existing clients to drive retention and cross‑selling opportunities.
• Represent the firm at networking events and local business forums.

Team Management & Development

• Supervise, mentor, and develop junior staff to build a high‑performing team.
• Foster a collaborative and client‑focused culture.
• Conduct performance reviews and support career development initiatives.

Qualifications & Experience

• Professional accounting qualification (e.g., ACCA, CPA, CA, or equivalent).
• Minimum 5 years’ experience in audit, accounting, tax, or outsourced finance services.
• Proven track record in client service delivery and team supervision.
• Strong technical knowledge of auditing, accounting standards and tax regulations.
• Experience in business development and client relationship management is highly desirable.

Skills & Competencies

• Excellent leadership and people management skills.
• Strong analytical and problem‑solving abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Business acumen with a focus on growth and client satisfaction.

Performance Indicators

• Successful establishment and operational readiness of the new office.
• High client satisfaction and retention rates.
• Timely and accurate delivery of audit, accounting and tax services.
• Achievement of business development targets in the new location.
• Development and retention of a skilled and motivated team.

• Establish and manage the new Solwezi office, ensuring smooth setup and ongoing operations.
• Oversee daily workflows, resource allocation, and staff supervision.
• Ensure compliance with firm policies, procedures, and regulatory requirements.
• Monitor performance metrics and implement continuous improvement initiatives.
• Manage delivery of audit, outsourced accounting, tax, and finance services to clients.
• Ensure accuracy, timeliness, and quality of outputs.
• Act as primary point of contact for clients, addressing queries and resolving issues.
• Maintain strong client relationships through proactive communication and service excellence.
• Apply strong technical accounting competence and sound tax knowledge in practical, client‑focused scenarios.
• Provide technical guidance and support to team members.
• Review and approve deliverables to ensure quality control and compliance.
• Support business development initiatives in the new location.
• Identify growth opportunities and contribute to client acquisition strategies.
• Strengthen relationships with existing clients to drive retention and cross‑selling opportunities.
• Represent the firm at networking events and local business forums.
• Supervise, mentor, and develop junior staff to build a high‑performing team.
• Foster a collaborative and client‑focused culture.
• Conduct performance reviews and support career development initiatives.

• Excellent leadership and people management skills.
• Strong analytical and problem‑solving abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Business acumen with a focus on growth and client satisfaction.

• Professional accounting qualification (e.g., ACCA, CPA, CA, or equivalent).
• Minimum 5 years’ experience in audit, accounting, tax, or outsourced finance services.
• Proven track record in client service delivery and team supervision.
• Strong technical knowledge of auditing, accounting standards and tax regulations.
• Experience in business development and client relationship management is highly desirable.