Background

We are seeking an energetic, customer-focused, and passionate Barista to join our team. The successful candidate will be responsible for preparing high-quality beverages, delivering exceptional customer service, maintaining a clean and welcoming café environment, and supporting the smooth day-to-day operation of the Grind.

Responsibilities:

• Welcome customers warmly and provide a friendly, professional experience.
• Take customer orders accurately and efficiently.
• Offer product recommendations and answer customer questions about menu items.
• Handle customer requests, concerns, and feedback professionally.
• Build positive relationships with customers and contribute to a welcoming atmosphere.
• Prepare and serve coffee, tea, specialty beverages, and other menu items according to established recipes and standards.
• Ensure consistency, presentation, and quality of all beverages served.
• Monitor inventory levels of coffee beans, milk, syrups, and other supplies.
• Maintain proper food safety and hygiene standards during beverage preparation.
• Assist with the preparation of light food items when required.
• Maintain the cleanliness and organization of workstations, equipment, dining areas, and service counters.
• Restock supplies and ensure products are displayed appropriately.
• Assist with opening and closing procedures.
• Monitor equipment functionality and promptly report maintenance needs.
• Support stock counts and inventory management activities.

Requirements:

• Certificate or training in Hospitality, Food & Beverage Services, Catering, Tourism, or a related field is an advantage.
• Previous experience as a Barista, Cashier, Waiter/Waitress, or in a customer service role is an advantage.
• Experience in a café, restaurant, or hospitality environment is preferred.
• Excellent customer service and interpersonal skills.
• Strong communication abilities.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to quality.

Other Details:

Only shortlisted candidates will be contacted.

• Welcome customers warmly and provide a friendly, professional experience.
• Take customer orders accurately and efficiently.
• Offer product recommendations and answer customer questions about menu items.
• Handle customer requests, concerns, and feedback professionally.
• Build positive relationships with customers and contribute to a welcoming atmosphere.
• Prepare and serve coffee, tea, specialty beverages, and other menu items according to established recipes and standards.
• Ensure consistency, presentation, and quality of all beverages served.
• Monitor inventory levels of coffee beans, milk, syrups, and other supplies.
• Maintain proper food safety and hygiene standards during beverage preparation.
• Assist with the preparation of light food items when required.
• Maintain the cleanliness and organization of workstations, equipment, dining areas, and service counters.
• Restock supplies and ensure products are displayed appropriately.
• Assist with opening and closing procedures.
• Monitor equipment functionality and promptly report maintenance needs.
• Support stock counts and inventory management activities.

• Excellent customer service and interpersonal skills.
• Strong communication abilities.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to quality.

• Certificate or training in Hospitality, Food & Beverage Services, Catering, Tourism, or a related field is an advantage.
• Previous experience as a Barista, Cashier, Waiter/Waitress, or in a customer service role is an advantage.
• Experience in a café, restaurant, or hospitality environment is preferred.