JOB ROLE: CCTV OPERATOR / YARD SUPERINTENDENT

Job Description:

To provide efficiently, quality customer retention and service.

• Monitoring security system, responding to alarms, and coordinating with security personnel and emergency.
• Operating the National Control Center CCTV
• Maintaining clear and consistent communication between the control center and individual stores, as well as with other department.
• Ensuring all stores adhere to company policies and procedures, including those related to safety, security, and inventory management.
• Maintain accurate records of incidents and security logs, enabling timely reporting and analysis
• Overseeing daily operations within a yard, ensuring efficiency, safety, and compliance with regulations.
• Directing and coordinating the activities of yard staff, including laborers, machine operators, and other personnel.
• Conducting regular security inspections of the yard and equipment.
• Ensuring that the staff adhere to security regulations and company policies regarding security and compliance.
• Developing and implementing processes to improve security efficiency within the yard.
• May be required to perform other general duties as needed.
• Generating reports on store performance, inventory levels, and other related metrics.

Education/Experience:

Preferred:

• High school diploma/GED.
• Certificate in Security and Compliance or any related field.
• University Degree in Computer any computer science related field
• Master’s Degree – is an Added Advantage
• Knowledge of access control systems, CCTV, and alarm systems is crucial for the protection of assets and personnel.

Skills, abilities, knowledge, licenses, certifications:

• Leadership and Team Management: The ability to lead, motivate, and manage a team effectively is essential
• Communication Skills: Strong verbal and written communication skills are needed for interacting with staff, other departments, and potentially clients or suppliers.
• Problem-Solving and Decision-Making: The ability to identify and resolve issues quickly and effectively under pressure is important.
• Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple projects, and maintain an organized yard are critical.
• Safety Awareness: A strong understanding of safety regulations and best practices for yard operations is essential.
• Honesty and trustworthiness – handling cash.
• Age requirement – usually 18+ in Zambia for handling money

Physical Exam Required: Medical Report & Police Clearance

• Monitoring security system, responding to alarms, and coordinating with security personnel and emergency.
• Operating the National Control Center CCTV
• Maintaining clear and consistent communication between the control center and individual stores, as well as with other department.
• Ensuring all stores adhere to company policies and procedures, including those related to safety, security, and inventory management.
• Maintain accurate records of incidents and security logs, enabling timely reporting and analysis
• Overseeing daily operations within a yard, ensuring efficiency, safety, and compliance with regulations.
• Directing and coordinating the activities of yard staff, including laborers, machine operators, and other personnel.
• Conducting regular security inspections of the yard and equipment.
• Ensuring that the staff adhere to security regulations and company policies regarding security and compliance.
• Developing and implementing processes to improve security efficiency within the yard.
• May be required to perform other general duties as needed.
• Generating reports on store performance, inventory levels, and other related metrics.

• Leadership and Team Management: The ability to lead, motivate, and manage a team effectively is essential
• Communication Skills: Strong verbal and written communication skills are needed for interacting with staff, other departments, and potentially clients or suppliers.
• Problem-Solving and Decision-Making: The ability to identify and resolve issues quickly and effectively under pressure is important.
• Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple projects, and maintain an organized yard are critical.
• Safety Awareness: A strong understanding of safety regulations and best practices for yard operations is essential.
• Honesty and trustworthiness – handling cash.
• Age requirement – usually 18+ in Zambia for handling money

• High school diploma/GED.
• Certificate in Security and Compliance or any related field.
• University Degree in Computer any computer science related field
• Master’s Degree – is an Added Advantage
• Knowledge of access control systems, CCTV, and alarm systems is crucial for the protection of assets and personnel.