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Vacancy title:
Call Centre Agent
[Type: FULL_TIME, Industry: Telecommunications, Category: Media, Communications & Writing]
Jobs at:
D2C Telcare Limited
Deadline of this Job:
Sunday, June 15 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, June 11 2025, Base Salary: Not Disclosed
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Learn more about D2C Telcare Limited
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JOB DETAILS:
This position reports to a Team Lead
Part Time Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers.
Skills Requirement:
1. Must have completed Grade 12.
2. Must be multi linguistic Luvale, Lunda, Kaonde, Nyanja, Tumbuka, Bemba, Tonga and Lozi will be an added advantage.
3. Excellent Communication Skills.
4. Ability to articulate product/ service benefits effectively.
5. Persuasiveness
6. Adapting to changing sales strategies and market conditions.
7. Work hours: 16:00 hrs to 21:00hrs
Work Hours: 8
Experience in Months: 24
Level of Education: professional certificate
Job application procedure
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