About Marie Stopes Zambia (MSZ)

Marie Stopes Zambia (MSZ), part of the global MSI Reproductive Choices network, is a leading social enterprise delivering high-quality family planning and reproductive health services. Our mission is to ensure that individuals can have children by choice, not by chance.

The Role

MSZ is seeking a dynamic and results-driven Clinical Quality Advisor to support and strengthen clinical quality, compliance, and service excellence across our programmes. The successful candidate will play a key role in ensuring adherence to clinical standards, improving service delivery, and supporting clinical teams to achieve optimal performance.

Key Responsibilities

• Ensure compliance with MSI clinical protocols, policies, and quality standards
• Conduct regular supervision, mentorship, and quality assurance audits
• Support performance management and development of clinical staff
• Lead and coordinate clinical quality improvement activities
• Promote high standards of client care and service delivery
• Support training of Ministry of Health and partner staff in family planning and reproductive health services
• Monitor client satisfaction and contribute to service improvement initiatives
• Drive innovation and efficiency within clinical teams

Job Requirements

Qualifications/Experience

• Registered Medical Licentiate Practitioner or BSc Nurse (Required)
• Additional qualifications in Public Health or related field (Advantage)
• Minimum of 3–5 years’ relevant clinical experience, preferably in reproductive health or family planning
• Demonstrated experience in clinical quality assurance, supervision, and mentorship
• Experience working with health programmes, NGOs, or public health systems (preferred)
• Proven experience in training and capacity building of healthcare providers
• Experience in managing clinical audits, client safety, and quality improvement initiatives
• Familiarity with Zambian health regulations and standards is an added advantage

Why Join MSZ?

• Be part of a mission-driven organization making a real impact
• Work within a global network of reproductive health professionals
• Opportunity to grow and develop professionally
• Contribute to improving access to life-saving services

MSZ is an equal opportunity employer and is committed to safeguarding and promoting the welfare of all individuals. We maintain a zero-tolerance approach to fraud, bribery, and child abuse.

• Ensure compliance with MSI clinical protocols, policies, and quality standards
• Conduct regular supervision, mentorship, and quality assurance audits
• Support performance management and development of clinical staff
• Lead and coordinate clinical quality improvement activities
• Promote high standards of client care and service delivery
• Support training of Ministry of Health and partner staff in family planning and reproductive health services
• Monitor client satisfaction and contribute to service improvement initiatives
• Drive innovation and efficiency within clinical teams

• Clinical quality assurance
• Supervision
• Mentorship
• Performance management
• Clinical quality improvement
• Client care
• Training and capacity building
• Clinical audits
• Client safety
• Quality improvement initiatives
• Innovation
• Efficiency

• Registered Medical Licentiate Practitioner or BSc Nurse (Required)
• Additional qualifications in Public Health or related field (Advantage)
• Minimum of 3–5 years’ relevant clinical experience, preferably in reproductive health or family planning
• Demonstrated experience in clinical quality assurance, supervision, and mentorship
• Experience working with health programmes, NGOs, or public health systems (preferred)
• Proven experience in training and capacity building of healthcare providers
• Experience in managing clinical audits, client safety, and quality improvement initiatives
• Familiarity with Zambian health regulations and standards is an added advantage