Summary
Date Posted:Tuesday, March 28 2023, Base Salary: Not Disclosed

JOB DETAILS:

Purpose
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer are satisfied.

Experience and qualifications
• Banking diploma (advantage).
• English and one other language preferred.
• 1 year collections experience.
• Additional information and responsibilities
• additional requirements
• No Referral plan is assigned to this job

Responsibilities
• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Carry out collections processes within mandate, meeting SLA targets and quality standards.
• Comply with governance in terms of legislative and audit requirements.
• Manage personal development to increase own skills and competencies.


Work Hours: 8

Experience in Months: 12

Level of Education: Postgraduate Degree

Job application procedure

To apply for this job please visit www.firstrandjobs.mobi.


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