Counter Sales Assistant (Engineering, Contracting and Manufacturing )
2025-09-14T10:10:09+00:00
Electrical Instrumentation Services (E.I.S)
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https://eml-eis.com/
FULL_TIME
Professional Services
Sales & Retail
2025-09-30T17:00:00+00:00
Zambia
8
Key Responsibilities:
– Customer service and sales support:
Greeting and assisting customers: Welcome customers at the counter or on the phone and help them find the specific electrical/ instrumentation products they need as per their requirements or as requested.
Providing product knowledge: Use knowledge of electrical/ Instrumentation products, and their applications to offer recommendations and explain features to customers.
Invoicing, Orders Processing and Payment Transactions: Enter customer orders accurately into the system, generate quotations, order confirmations, invoicing, process payments and handle returns.
Handle enquiries from client: Respond to customer questions about products, pricing, stock availability, and delivery schedules efficiently and professionally.
Processing transactions: Operate the cash register or point-of-sale (POS) system to efficiently and accurately process sales, returns, and exchanges.
Upselling and cross-selling: Suggest additional or alternative products to help customers complete their projects and maximize sales opportunities.
Following safety procedures: Adhere to all health and safety regulations to ensure a safe work environment for both employees and customers.
Required Skills and Competencies
- Excellent Communication, Presentation, Sales and Marketing Skills
- Technical knowledge – Electrical/ Instrumentation
- Should be well versed with customer service.
- Should be cognizant of accounts.
- Should be computer literate including Microsoft 365 & other basic applications.
Qualifications and Experience
- Full Grade Twelve Certificate
- Diploma or an Advanced Certificate in in field of Sales & Marketing will be an advantage and preferred.
- 1-2 years of experience in the related field will be an advantage and preferred.
- Fluency in Bemba English,
- Should have basic knowledge of Counter Sales/ Customer Service/ Invoicing/ POS/ accounts.
- Must have a positive and hardworking personality.
Customer service and sales support: Greeting and assisting customers: Welcome customers at the counter or on the phone and help them find the specific electrical/ instrumentation products they need as per their requirements or as requested. Providing product knowledge: Use knowledge of electrical/ Instrumentation products, and their applications to offer recommendations and explain features to customers. Invoicing, Orders Processing and Payment Transactions: Enter customer orders accurately into the system, generate quotations, order confirmations, invoicing, process payments and handle returns. Handle enquiries from client: Respond to customer questions about products, pricing, stock availability, and delivery schedules efficiently and professionally. Processing transactions: Operate the cash register or point-of-sale (POS) system to efficiently and accurately process sales, returns, and exchanges. Upselling and cross-selling: Suggest additional or alternative products to help customers complete their projects and maximize sales opportunities. Following safety procedures: Adhere to all health and safety regulations to ensure a safe work environment for both employees and customers.
Full Grade Twelve Certificate Diploma or an Advanced Certificate in in field of Sales & Marketing will be an advantage and preferred. 1-2years of experience in the related field will be an advantage and preferred. Fluency in Bemba English, Should have basic knowledge of Counter Sales/ Customer Service/ Invoicing/ POS/ accounts. Must have a positive and hardworking personality.
JOB-68c6948106bc5
Vacancy title:
Counter Sales Assistant (Engineering, Contracting and Manufacturing )
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail]
Jobs at:
Electrical Instrumentation Services (E.I.S)
Deadline of this Job:
Tuesday, September 30 2025
Duty Station:
Kitwe | Kitwe | Zambia
Summary
Date Posted: Sunday, September 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Key Responsibilities:
– Customer service and sales support:
Greeting and assisting customers: Welcome customers at the counter or on the phone and help them find the specific electrical/ instrumentation products they need as per their requirements or as requested.
Providing product knowledge: Use knowledge of electrical/ Instrumentation products, and their applications to offer recommendations and explain features to customers.
Invoicing, Orders Processing and Payment Transactions: Enter customer orders accurately into the system, generate quotations, order confirmations, invoicing, process payments and handle returns.
Handle enquiries from client: Respond to customer questions about products, pricing, stock availability, and delivery schedules efficiently and professionally.
Processing transactions: Operate the cash register or point-of-sale (POS) system to efficiently and accurately process sales, returns, and exchanges.
Upselling and cross-selling: Suggest additional or alternative products to help customers complete their projects and maximize sales opportunities.
Following safety procedures: Adhere to all health and safety regulations to ensure a safe work environment for both employees and customers.
Required Skills and Competencies
- Excellent Communication, Presentation, Sales and Marketing Skills
- Technical knowledge – Electrical/ Instrumentation
- Should be well versed with customer service.
- Should be cognizant of accounts.
- Should be computer literate including Microsoft 365 & other basic applications.
Qualifications and Experience
- Full Grade Twelve Certificate
- Diploma or an Advanced Certificate in in field of Sales & Marketing will be an advantage and preferred.
- 1-2 years of experience in the related field will be an advantage and preferred.
- Fluency in Bemba English,
- Should have basic knowledge of Counter Sales/ Customer Service/ Invoicing/ POS/ accounts.
- Must have a positive and hardworking personality.
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
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