Customer Enablement Specialist job at Talent House
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38 Days Ago
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Vacancy title:
Customer Enablement Specialist

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Talent House

Deadline of this Job:
Wednesday, November 20 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Wednesday, November 06 2024, Base Salary: Not Disclosed

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JOB DETAILS:
About Talent House Ltd:
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:
Our client is searching for a motivated and energetic Sales Intern to assist the Head of Sales in meeting critical OKRs and sales targets. This role is designed to provide hands-on experience in sales, strategy, and customer relationship management, supporting the sales team in day-to-day operations and helping to drive key revenue initiatives.

Key Responsibilities:
Assist in Lead Qualification and Sales Funnel Management:
• Research potential clients and build a database of qualified leads.
• Support the Head of Sales in the management of the sales pipeline, ensuring efficient progression from lead generation to deal closure.
• Track and update the status of sales prospects in the CRM system.
Support Sales Strategy Execution:
• Collaborate in implementing sales strategies that align with the unit and OKRs (e.g., increasing revenue, acquiring new customers, and growing average deal size).
• Monitor and analyze performance metrics, providing data-driven insights to improve conversion rates and sales strategies.
Customer Relationship Management:
• Engage with prospective clients through cold calls, emails, and social media.
• Assist in scheduling and preparing for meetings with key clients.
• Help follow up with clients post-meetings, maintaining consistent
• Communication to ensure strong customer relationships.
Reporting and Documentation:
• Prepare and maintain sales reports, presentations, and meeting notes.
• Assist in tracking progress toward key sales metrics such as revenue growth, deal size, and customer acquisition.
Support Sales Team Operations:
• Provide administrative and operational support to the Head of Sales.
• Assist in organizing and executing sales training, learning interventions, and team meetings.
• Coordinate with marketing and other departments to ensure alignment on customer engagement strategies.
Assist in Learning and Development Initiatives:
• Help develop and manage internal training resources to improve the
• Performance and efficiency of the sales team.
• Participate in learning interventions and sales strategy reviews .
Contribute to New Client Acquisition:
• Assist in identifying and targeting high-value clients and low-ticket clients as per quarterly goals.
• Collaborate on outreach campaigns to drive engagement with potential
clients.

Desired Skills and Experience
• Degree in Business, Sales, Marketing, or related fields.
• 2+ years sales experience in a fast paced B2B environment
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools.
• Ability to manage multiple tasks and prioritize effectively.
• Self-starter with a keen interest in sales and business development.
• Strong attention to detail and organizational skills.
• Proven ability to meet deadlines and handle pressure effectively.
• Self-motivated with a strong sense of ownership and minimal need for supervision.
• Resilience mindset to navigate challenges and setbacks
• Excellent problem-solving skills and attention to detail and active listening.
• High level of professionalism, maturity, and a dedicated approach to work.
• Proficient in business writing and communication.

Compensation:
The incumbent will receive a competitive salary commensurate with experience.

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, November 20 2024
Duty Station: Lusaka
Posted: 06-11-2024
No of Jobs: 1
Start Publishing: 06-11-2024
Stop Publishing (Put date of 2030): 06-11-2066
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