Vacancy title: Customer Experience Representative[ Type: FULL TIME , Industry: Information Technology , Category: Customer Service ]
Jobs at:Liquid Intelligent Technologies Zambia
Deadline of this Job:
26 November 2022
Date Posted: Thursday, November 24, 2022 , Base Salary: Not Disclosed
To resolve customer complaints and queries through telephone calls, live chat, email, face to face and relevant media platforms to provide consistent standards of quality service to customers.
• Provide first line technical support for all customer queries Maintain and develop existing customer relationship and increase stickiness
• Provide accurate and up to date information to customers
• Identify from customer requirements, the reason for the call and classify calls appropriately
• Maintain confidentiality of all customer related information
• Customer experience professional
• Bachelors Degree in Mass Communication /Business
• Well-developed communication and analytical skills
• Good problem-solving skills and focus on quality
• High customer and service orientation
• Excellent communication skills and customer relations.
• Good knowledge of sales products and services
Job Experience: No Requirements
Work Hours: 8
Level of Education: Bachelor Degree
Job application procedure
Applications are invited from suitably qualified candidates to fill the roles highlighted above.
Please complete the form by following this link.
Kindly forward your Application and CV to email@example.com, clearly indicating the title of the Job applied for in the subject.
Closing date for all applications is Saturday the 26th November 2022
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.