Vacancy title:
Customer Services Officer

[Type: FULL_TIME, Industry: Education, and Training, Category: Customer Service, Admin & Office, Business Operations]

Jobs at:
Evelyn Hone College of Applied Arts and Commerce

Deadline of this Job:
Tuesday, June 30 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Friday, June 19 2026, Base Salary: Not Disclosed

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Learn more about Evelyn Hone College of Applied Arts and Commerce
Evelyn Hone College of Applied Arts and Commerce jobs in Zambia

JOB DETAILS:

Evelyn Hone College of Applied Arts and Commerce is the largest Technical Education and Vocational Training (TEVET) institution under the Ministry of Technology and Science (MoTS). The institution is inviting applications from suitably qualified and experienced persons to fill the following positions:

3.0 BUSINESS DEVELOPMENT & CORPORATE AFFAIRS

3.1 CUSTOMER SERVICES OFFICER X 01

MAIN DUTIES

To ensure that relevant information about the College, its programmes and various activities is provided promptly to all College Stakeholders.

To provide efficient customer services to all College Stakeholders

To maintain accurate records of College activities and information packages for clients.

To monitor activity on the College Facebook page and attend to queries raised by potential clients.

Also to monitor the information on the College website

Prepares and submits periodic reports of the activities carried out under Customer Services

MINIMUM QUALIFICATIONS

Full Form 5/ Grade 12 Certificate or equivalent

Minimum of a Diploma in Business Administration or a related field

A Minimum of 2 year’s work experience

SKILLS/ATTRIBUTES

Computer literate

Ability to maintain high levels of Confidentiality and Integrity

Possess demonstrable Interpersonal skills

Possess good Communication and Leadership skills

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure

Applications together with copies of certificates, curriculum vitae, National Registration Card and contact details of three referees should be sent to:

The Principal

Evelyn Hone College Management Board

P.O Box 30029

LUSAKA

The closing date for receipt of applications is 30th June, 2026 by 17:00 hours. Only successful candidates will be contacted.

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