Vacancy title:
Customer Success Manager (Intern)

[Type: INTERN, Industry: Professional Services, Category: Customer Service,Computer & IT,Business Operations]

Jobs at:
Xponential

Deadline of this Job:
Tuesday, June 30 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Wednesday, June 24 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company

The Primary responsibility of The Customer Success Manager (Intern) is to learn how to build long term relationships with our Customers by driving business growth and developing skills to deliver value.

Responsibilities or duties

Additional responsibilities will include:

Customer Success Plan: Formulate and Execute a Customer Success Plan in partnership with the Customer, Internal Teams and other 3rd Parties. Each plan should be aligned to the Customer's long term Strategy & Industry trends.

Governance: Ensure that all solutions are correctly scoped and approved by the appropriate Executive internally.

IT Service Management: Ensure that Customer satisfaction is proactively tracked using best practices with focus on Managing Service Level, Relationship, Customer Satisfaction Measurement, Service Financial & Suppliers.

Qualifications or requirements

Academic Qualifications

• O level Certificate with Distinction in Mathematics & Science
• Bachelors Degree in Computer Science or any Engineering Field

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Please send your CV, O level Certificate & Bachelors Degree in a single pdf file

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