About Talent House Ltd:

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Mighty Fin is looking for experienced collections professionals who understand high-pressure, performance-driven recovery environments within microfinance and fintech lending. Candidates must already know how to manage delinquent digital loan portfolios, negotiate repayments, and drive recoveries while maintaining professionalism and compliance.

Key Responsibilities:

• Drive collections performance and reduce portfolio delinquency
• Negotiate repayment plans and settlements
• Conduct recovery follow-ups across digital and physical channels
• Escalate chronic defaults for legal or external recovery action
• Maintain accurate recovery records and reporting
• Collaborate with sales and risk teams to improve portfolio quality

Desired Skills and Experience

Minimum 3 years collections or recoveries experience in:

• Microfinance
• Fintech
• Banking
• Asset finance
• Credit operations

Proven track record managing delinquent loan portfolios

Experience handling:

• Bucket collections
• Skip tracing
• Loan restructuring
• Recovery negotiations
• Field recoveries

Strong understanding of loan lifecycle management and delinquency control

Ability to meet aggressive recovery targets

Experience using collections systems and customer engagement platforms

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

• Drive collections performance and reduce portfolio delinquency
• Negotiate repayment plans and settlements
• Conduct recovery follow-ups across digital and physical channels
• Escalate chronic defaults for legal or external recovery action
• Maintain accurate recovery records and reporting
• Collaborate with sales and risk teams to improve portfolio quality

• Bucket collections
• Skip tracing
• Loan restructuring
• Recovery negotiations
• Field recoveries
• Collections systems and customer engagement platforms

• Minimum 3 years collections or recoveries experience in: Microfinance, Fintech, Banking, Asset finance, Credit operations
• Proven track record managing delinquent loan portfolios
• Strong understanding of loan lifecycle management and delinquency control
• Ability to meet aggressive recovery targets