Background information about the job or company (e.g., role context, company overview)

Incorporated under the laws of Zambia in 1999, Zambia Electronic Clearing House Limited (ZECHL) is a reputable organisation which is committed to the provision of efficient, reliable, secure and cost-effective intercompany switching and clearing services. ZECHL is an equal-opportunity employer and will not therefore segregate on any grounds in line with its values. To fulfill part of this mandate, the Company seeks applications from individuals who are suitably qualified for the position below;

Job Summary

Reporting to the Chief Executive Officer (CEO), the Executive Support Officer will be primarily responsible for the provision of administrative, operational, and dedicated project management assistance to the CEO and the Management Committee. The ESO will be the liaison between the executive and other stakeholders, coordinating communication and facilitating decision-making and taking a leading role and coordinating all institutional projects.

Qualifications & Experience

Grade 12 School Certificate with at least a credit in five subjects that must include English & Mathematics.

A minimum of a bachelor’s degree in Business Administration, Economics, or any relevant qualification from a reputable institution.

A Master’s degree in a related field will be an added advantage.

Membership to a relevant Professional Body will be an added advantage.

At least four years’ relevant experience directly linked to supporting an executive office and running projects of notable impact.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Please note that your qualifications must be verified by the Zambia Qualifications Authority (ZAQA). Further it must be noted that all candidates whose application will be unsuccessful, will be notified through email once an interview shortlist has been achieved.

• Provision of administrative, operational, and dedicated project management assistance to the CEO and the Management Committee.
• Liaison between the executive and other stakeholders, coordinating communication and facilitating decision-making.
• Taking a leading role and coordinating all institutional projects.

• Sophisticated calendar management for the CEO.
• Ability to prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Serving as a primary point of contact for internal and external stakeholders by facilitating effective communication.
• High proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) among others.
• Ability to undertake research to aid Management in decision making when required.
• Good analytical and problem-solving skills.
• Effective communication skills.
• Team player.
• Ability to work with minimum supervision.

• Grade 12 School Certificate with at least a credit in five subjects that must include English & Mathematics.
• A minimum of a bachelor’s degree in Business Administration, Economics, or any relevant qualification from a reputable institution.
• A Master’s degree in a related field will be an added advantage.
• Membership to a relevant Professional Body will be an added advantage.